Member Services Supervisor

About the role

Crunch Fitness is the fastest growing fitness company in the industry, expanding at an unprecedented pace across the globe. Our growth is your opportunity to learn and grow with us. If you’re passionate about changing people’s lives, dedicated, and love to have fun, we’d love to connect with you. We are a growth mindset company that invests equally in our people and our product.

Responsibilities

• Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
• Communicate and implement club policies and procedures to employees.
• Encourage staff to work as a team and be productive.
• Illustrate an ability to make decisions.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems, and phone calls.
• Follow up on prospects, conduct gym tours for all prospects, and enroll them in a gym membership.
• Continuously sell membership services and Dot Fit products as part of their regular sales presentation.
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk arounds to ensure the cleanliness of the facility.

Requirements

• Customer service: 1 year (Preferred)
• Management: 1 year (Preferred)

Benefits

• Health insurance
• Free gym membership

Pay

$13.73/hr + monthly bonus

Job Type: Full-time, in person