Member Services Ambassador

About the Community

This master planned community is currently under development and features a nature-inspired lifestyle theme designed to encourage residents to connect with the world around them. Every homesite in the community will be situated within a five-minute walk of a greenway or park. Much of the property will be preserved for open spaces and parks. Lakes with fishing piers connected by miles of hike-and-bike trails are central to the community’s plans, along with restorative landscapes that conserve and enhance the native plant species, conserve water resources and enrich wildlife.

Responsibilities

• Greeting and assisting guests, answering phones, and directing calls
• Note accurate messages and direct them appropriately
• Operate and maintain office equipment
• Draft and proofread a variety of association documents including maintenance work orders
• Aid owners with coordinating resident-hosted events
• Update the association’s website and calendar
• Receive, prepare and deliver mail, packages and dry cleaning
• Perform other administrative duties as needed

Requirements

• Customer service experience, knowledge of homeowner association operations preferred
• Excellent telephone manner, with a commitment to the highest customer service possible
• A dynamic, professional individual with a strong sense of organization and attention to detail
• Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
• Ability to sit or stand for extended periods of time and lift up to 30 pounds
• Must have a valid driver’s license in the state of employment
• Must be flexible to work after-hours and weekends at community events as needed

Qualifications

• Must pass a pre-employment drug screen and background check

Skills

• Customer service experience
• Knowledge of homeowner association operations
• Excellent telephone manner
• Strong organizational and attention to detail skills
• Intermediate computer skills with Microsoft Office
• Flexibility to work after-hours and weekends

Benefits

• Support Programs – Employee Assistance Program (EAP) and Calm Health
• Part-time, flexible schedule
• Competitive pay, depending on experience

Pay

Competitive pay, depending on experience

Schedule

Part-time, flexible schedule