Member Service Rep I (Teller)

Essential Functions And Basic Duties

• Represents the Credit Union in a courteous and professional manner.
• Operates on-line teller terminal to perform various transactions; cash handling such as deposits and withdrawals, depositing/cashing checks and making loan payments.
• Processes cash advances, cashiers’ checks, money orders, government bonds, and similar transactions.
• Opens and closes accounts daily. Processes assigned cash and transactions and balances at end of day.
• Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
• Maintains confidentiality and security of member account information.
• Maintains security of assigned cash and cash items.
• Performs drive-up teller and night drop functions as assigned.
• Balances ATM daily as assigned.
• Tracks sales for MSR incentive program.

Qualifications

A high school diploma or equivalent is required. A minimum of 1 year of customer service experience is preferred. Must have a valid driver's license and reliable transportation. Must be able to pass a background check and drug screening.

Skills

• Excellent communication skills.
• Ability to work independently and as part of a team.
• Knowledge of credit union products and services.
• Basic computer skills, including familiarity with online banking and point-of-sale systems.

Benefits

This position offers benefits and generous Paid Time Off available immediately upon hire. The MSR I candidate will also be on a development path to further their Credit Union career to the next level, MSR II, which will provide opportunities for learning and greater earning potential.

Pay

The pay range for this position is $20.00 - $25.00 per hour.

Schedule

The schedule for this position is full-time.