Member Service Associate

Experience the difference

Join the Fort Bragg Federal Credit Union team! We're a growing organization where our loyal members and exceptional employees make a difference each day.

About the role

Fort Bragg Federal Credit Union offers unique opportunities, challenges and personal rewards through financial and other professional employment. Our team of dedicated financial professionals demonstrate our core values of Trust, Commitment and Integrity every day through the work we do and the service we provide our loyal membership.

Responsibilities

• Provide exceptional customer service to members and colleagues.
• Manage member accounts and transactions efficiently.
• Adhere to regulatory requirements and credit union policies.
• Support team initiatives and projects.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Basic computer literacy.

Qualifications

• Minimum 1 year of relevant experience preferred.
• Proficiency in Microsoft Office Suite.

Skills

• Customer service orientation.
• Attention to detail.
• Problem-solving abilities.

Benefits

• Competitive compensation package.
• Flexible work schedule.
• Professional development opportunities.

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on department needs.

Benefits

• Health insurance options.
• Retirement savings plan.
• Employee assistance program.