Member Assist Cart Attendant

About the role

We are looking for people who take pride in their work to join our team. In the Member Assist – Cart Attendant role, you help shape our members’ entire shopping experience by providing a positive first and last impression. You will ensure members see a well-kept parking lot, assist with purchases, maintain cart availability, and help load vehicles—all while creating a great member experience. This role requires constant movement and the ability to work in various weather conditions.

Responsibilities

• Ensure club pickup orders are fulfilled by notifying members of delays, informing them of unavailable products, offering alternatives, and resolving issues.
• Maintain facility safety by conducting safety sweeps, handling merchandise properly, and reporting unsafe conditions.
• Provide exceptional member service by greeting members, assisting with purchases, processing transactions, organizing merchandise, and maintaining cart/flatbed availability.
• Maintain parking lot cleanliness and assist members with transporting items using cart retrieval equipment.
• Comply with company policies, procedures, and ethical standards, including using the Open Door Policy.
• Complete work assignments by collaborating with team members, prioritizing tasks, and adapting to feedback.

Qualifications

You’ll stand out if you thrive in fast-paced environments, multitask effectively, prioritize member satisfaction, and can stand for long periods while assisting members quickly and accurately. Problem-solving skills and a commitment to excellence are essential.

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting leave. PTO amounts depend on job classification and tenure.
• Additional benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Education benefits: Live Better U program covers tuition, books, and fees for high school completion, bachelor’s degrees, ESL, and short-form certificates (eligibility requirements apply).

Pay

The hourly wage range for this position is $16.00 to $24.00. The actual rate will meet or exceed the minimum wage for the job location. Additional premiums (ranging from $0.35 to $3.00 per hour) may apply based on schedule, facility, season, or specific work performed.

Location: 10385 Big Bend Rd, Riverview, FL 33578-7414, United States.