MedSuRe Senior Manager, Program Delivery

About the role

The Program Delivery Senior Manager will provide end-to-end programmatic operational excellence of the Medicines Supply Resilience (MedSuRe) Africa project. This multi-year, multi-country project aims to increase regional production of quality-assured, African-made medicines in ways that are cost-competitive and climate-smart.

Responsibilities

• Holds end-to-end operational accountability for the timely and successful implementation of project activities across multiple workstreams and adherence to donor and contractual requirements.
• Leads development and execution of annual planning, preparation of high-quality and timely progress reports, and manages the quality control process for deliverable review and submission.
• Drives integration across technical, M&E, finance, and partner workstreams, proactively managing interdependencies, identifying risks, and resolving delivery challenges to maintain program timelines and quality standards.
• Designs, implements, and continuously improves project management systems, tools, and processes for project implementation that ensures efficient execution, contractual compliance, and delivery of high-quality results.
• Serves as programmatic/operational point of contact for project partners, ensuring effective coordination, communication, and performance across consortium members. Leads subaward compliance, facilitates regular partner meetings, and proactively resolves risks or conflicts to maintain project quality and timelines that are dependent on partners.
• Led donor management efforts in maintaining strong donor relationships, contributing to donor communications, and preparing briefings and presentations, and responding to donor inquiries.
• Manages program financial tracking and forecasting in collaboration with Finance, ensuring accurate expenditure monitoring, adherence to approved budgets, and compliance with donor requirements.
• Proactively identifies issues/risks, including escalation in a timely manner and the facilitation of resolution with appropriate management staff.
• Oversees the full lifecycle of consultant and vendor engagements, including scope development, procurement, contract development and administration, onboarding, and performance monitoring, while ensuring compliance with donor rules and regulations and USP policies. This includes but is not limited to managing the drafting of scopes of work with technical staff, managing the onboarding process and all contract administration, and monitoring progress towards deliverables.
• Oversees good records management, according to USP and donor policies and promotes strong project knowledge and information management.
• Provides direct supervision and performance management of assigned project management staff. Coaches, mentors, and develops team members to strengthen project management capacity and support career growth.
• Supports Deputy Project Director in resource planning and workload management across the project team to ensure appropriate staffing, role clarity, and optimal team performance.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree - International Development, Public health, Science or other relevant degree.
• Eight (8) years of project management experience with five (5) years focused on donor-funded (e.g., Unitaid, US Government funding agencies, World Bank, Global Fund, Foundations etc.) programs.
• Demonstrated experience establishing program management systems and processes.
• Demonstrated experience in managing and coordinating complex consortium donor-funded projects.
• Proven experience supervising and developing project teams.
• Strong written and verbal communication skills.
• Ability to travel up to 25% of the time.

Desired Preferences

• Master’s degree (e.g., MPH, MBA, MPA, or equivalent) strongly preferred.
• PMP certification.
• Knowledge of multiple donor policies and procedures and prior management of donor-funded programs.
• Monitoring and evaluation experience with donor-funded projects.
• Proven skills in group facilitation, team building, and partner coordination.
• Prior experience and success working in complex environments, with teams whose members are physically located in different time zones and geographic areas.
• Professional and able to communicate effectively with colleagues and key external stakeholders.
• Excellent interpersonal and organizational skills with strong attention to detail.
• Fluency in another language, such as French, Spanish or Portuguese, with ability to communicate (written and verbal) with key stakeholders.
• Ability to demonstrate the highest degree of ethics and integrity.
• Ability to work in cross-cultural settings.