Medspa Coordinator

Location: Wake Forest, NC 27587

About the Role

We are seeking a highly organized and personable Medspa Coordinator to join our team. The ideal candidate will manage daily operations, provide exceptional customer service, and support both clients and staff to ensure a seamless and positive experience at our medspa.

Responsibilities

• Greet and welcome clients in a professional and friendly manner.
• Schedule and confirm client appointments using our booking system.
• Manage client intake forms and maintain accurate patient records.
• Answer phone calls, respond to inquiries, and provide detailed information about services and treatments.
• Coordinate with medical and aesthetic staff to ensure smooth daily operations.
• Assist clients with product purchases and provide guidance on aftercare and treatment plans.
• Maintain a clean, organized, and welcoming reception area.
• Handle billing, payments, and insurance verifications as needed.
• Support marketing efforts by promoting special offers and events.
• Ensure compliance with all health and safety regulations.

Requirements

• High school diploma or equivalent; additional education in healthcare or business is a plus.
• Previous experience in a medspa, medical office, or customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency with scheduling software and Microsoft Office Suite.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Positive attitude and a passion for providing outstanding client care.