MedSpa Coordinator

About the role

Azul has been a nationally awarded, top-producing aesthetics company in the Florida market for over 25 years, growing from a single location to multiple locations operating in Naples, Bonita Springs, Fort Myers, Cape Coral, and the Sarasota market. Azul offers a suite of products and services, including aesthetics, injectables, body contouring, plastic surgery, beauty products, and more. The Azul brand is part of a larger network within Aesthetic Partners, which owns practices across the US. As a company, Aesthetic Partners has a strong culture of sharing best practices, providing ongoing training, and leveraging the portfolio's resources to help each brand grow. We strive to hire talented and professional individuals across our brands and invest in their continued professional development.

Responsibilities

• Providing a concierge level of service - making each encounter with our patients amazing.
• Managing a multi-line phone system.
• Checking patients in/out.
• Collecting payments for services rendered.
• Data entry and scanning documents into the electronic health record.
• Confirming appointments, following up on missed/cancelled appointments to reschedule patients.

Requirements

• Outstanding telephone etiquette and communication skills.
• Substantial knowledge of general medical terminology. Plastic surgery and Med-Spa terminology a plus!
• Electronic health record experience (Nextech experience a plus)
• Strong computer and organizational skills.
• Ability to work as a team member.
• Well-organized with attention to detail.
• Ability to manage multiple tasks simultaneously.
• Treat patients and co-workers with respect.
• Maintain HIPAA confidentiality at all times.
• Empathetic with patient’s needs and concerns.
• Highly dependable.

Qualifications

• Customer service: 3 years (Preferred)
• Medical terminology: 2 years (Preferred)
• Computer skills: 3 years (Preferred)

Skills

• Outstanding telephone etiquette and communication skills.
• Solid understanding of medical terminology, particularly plastic surgery and Med-Spa terminology.
• Experience with electronic health records, especially Nextech.
• Strong organizational and computer skills.
• Team player with excellent multitasking ability.
• Attention to detail and HIPAA compliance.
• Empathy and customer service skills.

Benefits

• Competitive salary.
• Medical, Vision, and dental insurance.
• Paid vacation and holidays.
• 401k with company match.
• Company-paid life insurance.
• Uniform allowance.
• Employee assistance program.
• Employee discounts.
• Professional development assistance.
• Tuition reimbursement.

Pay

Competitive salary.

Schedule

Full-time

Contact Information

Azul Cosmetic Surgery and Medical Spa
Equal Opportunity Employer

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