Medium Voltage Field Service Engineer

About the role

We are seeking a Medium Voltage Field Service Engineer to be based in either Northern Illinois/Wisconsin or Texas, however available to travel nationally and/or Canada up to 70%+. The position involves troubleshooting, repairing, and testing products in the field or remotely, primarily on medium voltage products but also across all of our product lines including low voltage variable frequency drives and motion control products. Key responsibilities include advising and training customers, increasing sales and improving the image of Yaskawa products, and enhancing company-wide service capabilities.

Responsibilities

• Provide technical support and advice to customers
• Diagnose and resolve issues with medium voltage products and other Yaskawa products
• Train customers on the use and maintenance of Yaskawa products
• Improve customer satisfaction and sales through effective communication and problem-solving
• Contribute to the development and enhancement of service capabilities

Requirements

• BSEE or BSEET degree or equivalent work experience in servicing automation products, ideally medium voltage, power distribution (2.3kV to 15kV)
• Experience with variable frequency drives, motion control products, PLCs, and HMIs
• Experience with electronic test equipment, diagnosing electronic circuits, and computer skills, preferably including Autocad

Qualifications

While not specified, candidates should have a strong background in electrical engineering and experience with automation products. Previous experience in a similar field is preferred.

Skills

• Technical aptitude and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills

Benefits

• Global environment with interactions to numerous cultures
• Career opportunities in diverse areas
• A highly competitive benefit package including an uncapped incentive plan, car allowance, a generous 401(K) plan, profit sharing, corporate wide bonus plan, educational assistance programs offering up to $10,000 a year for graduate courses, and monetary rewards through Associate Recognition Programs

Pay

Details are not specified, but the position offers competitive compensation and benefits.

Schedule

Details are not specified, but the position involves travel up to 70%+, with some flexibility in location.