Medicare Sales Representative

About the role

UnitedHealthcare is seeking to grow its team in Minnetonka, MN with multiple Medicare Sales Agent openings. The role involves inbound calls to consult customers on their insurance needs and match the correct coverages, products, and benefits. The position offers a competitive base salary and bonuses based on sales performance.

Responsibilities

• Answer incoming phone calls from prospective members, identifying their needs and converting them to qualified leads and sales
• Navigate multiple computer systems to document member information while maintaining active listening and engagement
• Demonstrate knowledge of the product portfolio to assist members in selecting products that best meet their needs
• Absorb and complete the enrollment application over the phone, ensuring compliance with product requirements and guidelines
• Meet and maintain requirements for agent licensure, appointments, and annual product certification
• Meet and exceed performance, attendance, and consumer experience goals

Requirements

• High School Diploma/GED or 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regular shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Live in a commutable distance to the Minnetonka, MN office

Qualifications

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regular shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Live in a commutable distance to the Minnetonka, MN office

Skills

• Knowledge of the product portfolio
• Customer service skills
• Computer literacy, including familiarity with Windows PC applications

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401(k) savings plan
• Employee Stock Purchase Plan
• Healthcare plans (medical, dental, vision, life, AD&D)
• Short-term and long-term disability coverage
• Flexible work arrangements (hybrid-remote)
• Employee discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay

Hourly pay for this role ranges from $16.00 to $24.04 per hour based on full-time employment. Bonuses are also based on sales performance. The sign-on bonus for external candidates is up to $3,000.

Schedule

Full-time position with flexibility desired based on the seasonality of our business. Operating hours: Monday - Friday 7:00am - 7:00pm local time; your shift will be provided during training with rotational weekend work (Saturdays/Sundays).

Location

Work Location: Minnetonka, MN