Medicare Sales Representative
About the role
The role is part of the UnitedHealthcare team, offering a competitive base salary and bonuses based on sales performance. The position involves answering calls, providing consultations, and matching customers with appropriate insurance coverages.
Responsibilities
- Answer incoming calls and identify customer needs
- Navigate multiple computer systems to document member information
- Explain product differences and assist in product selection
- Complete enrollment applications over the phone
- Meet performance goals in areas of performance, attendance, and consumer experience
- Obtain necessary state insurance licenses during training
Requirements
- High school diploma or GED
- 4+ years of customer service/sales experience
- Within 30 days of starting, must obtain all appropriate state insurance licenses (which can be completed during training)
- Flexible to work regular shifts, including weekends and evenings
- Lives within commutable distance to the De Pere, WI office
Qualifications
- High school diploma or GED
- 4+ years of customer service/sales experience
- Within 30 days of starting, must obtain all appropriate state insurance licenses (which can be completed during training)
- Flexible to work regular shifts, including weekends and evenings
- Lives within commutable distance to the De Pere, WI office
Skills
Knowledge of computer systems and Windows PC applications, including the ability to learn new and complex applications.
Benefits
- Medical plan options
- Dental, vision, life, and AD&D insurance
- Short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Employee discounts and referral bonus program
- Employee assistance program
- Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.)
Pay
Hourly pay ranges from $16.00 to $24.04 per hour, with a potential sign-on bonus of up to $3,000 for unlicensed external/internal applicants. Average annual earnings range from $50K to $65K, with top performers potentially earning up to $80K.
Schedule
Full-time position with flexible work arrangements, including the option to work from home up to 3 days per week. Operating hours are Monday - Friday 7:00AM - 9:30PM local time, with rotational weekend work (Saturdays/Sundays).