Medicare Sales Representative

About the role

UnitedHealthcare is expanding its team in Minnetonka, MN, seeking multiple Medicare Sales Agent openings. The role involves inbound calls to consult customers on insurance needs, matching coverages, products, and benefits. Training covers necessary state insurance licenses and provides support for obtaining them.

Responsibilities

• Answer incoming calls and convert callers to qualified leads and sales
• Navigate multiple computer systems to document member information
• Explain product differences and assist with product selection
• Complete enrollment applications over the phone
• Meet performance, attendance, and consumer experience goals
• Obtain and maintain required state insurance licenses

Requirements

• High School Diploma/GED or 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regular shifts, including weekends, with flexibility to adjust daily schedule and work overtime
• Livable in commutable distance to the Minnetonka, MN office

Qualifications

• High School Diploma/GED
• 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regular shifts, including weekends, with flexibility to adjust daily schedule and work overtime
• Livable in commutable distance to the Minnetonka, MN office

Skills

• Knowledge of product portfolio
• Computer skills, including familiarity with Windows PC applications
• Effective communication and active listening skills
• Ability to work independently and as part of a team

Benefits

• Competitive base salary and monthly sales incentive
• Up to $3,000 sign-on bonus for external candidates
• 15 days of paid time off during the first year of employment plus 8 paid holidays
• Medical, dental, vision, life, and AD&D insurance
• Short-term and long-term disability coverage
• 401(k) savings plan and employee stock purchase plan
• Employee discounts, assistance program, referral bonus program, and voluntary benefits

Pay and Schedule

Hourly pay ranges from $16.00 to $24.04 per hour, with the possibility of bonuses based on sales performance. The role is full-time with flexibility based on seasonality.

Schedule

Operating hours: Monday - Friday 7:00am - 7:00pm local time; shifts will be provided during training with rotational weekend work (Saturdays/Sundays).

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution (subject to eligibility)

Pay

Pay is based on several factors including local labor markets, education, work experience, certifications, etc. In addition to salary, employees receive benefits such as paid time off, holidays, medical, dental, vision, life, and AD&D insurance, short-term and long-term disability coverage, a 401(k) savings plan, and employee stock purchase plan. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance.