Medicare Sales Representative

About the role

The role involves answering incoming calls, providing information, and selling insurance products. Successful candidates will need to obtain necessary state insurance licenses during training.

Responsibilities

• Answer incoming calls and convert callers to qualified leads and sales
• Navigate multiple computer systems to document member information
• Explain product differences and assist in product selection
• Complete enrollment applications over the phone
• Meet performance goals in areas of performance, attendance, and consumer experience
• Obtain required state insurance licenses during training
• Work flexible hours, including weekends and evenings

Requirements

• High school diploma or GED
• 4+ years of customer service or sales experience
• Ability to work regular shifts, including training period
• Live within a commutable distance to the Roanoke, VA office

Qualifications

• High school diploma or GED
• 4+ years of customer service or sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Live within a commutable distance to the Roanoke, VA office

Skills

• Knowledge of product portfolio
• Computer skills, including familiarity with Windows PC applications
• Ability to learn new and complex computer system applications
• Flexibility to customize approach to meet different caller communication styles and personalities

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution
• Flexible work schedule
• Hybrid work model after training and onboarding period

Pay and Schedule

Hourly pay ranges from $16.00 to $24.04 per hour, with the possibility of bonuses based on sales performance. Full-time position with flexibility desired based on the seasonality of our business.

Benefits

• Medical Plan options
• Dental, Vision, Life & AD&D Insurance
• Short-term and Long-term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Benefits

Accrued Paid Time Off during first year of employment plus 8 Paid Holidays. Sign-on bonus up to $3,000 for licensed external/internal applicants. Fun and competitive work environment focused on both teamwork and individual success!

Pay

Pay is based on several factors including local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Equal Opportunity Employer

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.