Medicare Sales Representative
About the role
Working with senior care partners to assist with enrolling new resident members and discussing plan benefits with senior care partners, potential plan members and their families.
Responsible for educating members on the plan and providing high quality customer service, providing professional, accurate and timely response to all inquiries regarding eligibility, plan coverage, coordination of benefits and claim payment solutions.
Assisting with resolution to Member and Provider issues. Refer all unresolved issues to the next level including grievance and appeals.
Actively market plan to new senior care partners within plan Service Area.
Affiliate of BrightSpring Health Services, Abilis Health Plan covers all the benefits of Original Medicare (Parts A and B) with prescription drug coverage (Part D).
Responsibilities
- Work with senior care partners to assist with enrolling new resident members and discussing plan benefits.
- Provide education on the plan and customer service.
- Resolve issues related to members and providers.
- Market the plan to new senior care partners within the service area.
- Identify key providers in the market area that enhance the plan's network.
- Meet established sales goals and report all sales and field marketing results daily.
- Track and maintain accurate records in compliance with HIPAA/HITECH laws and Signature Advantage policies and procedures.
- Deliver approved sales and marketing presentations in accordance with CMS and State guidelines and standards.
- Attend scheduled facility rollout meetings as needed.
- Communicate effectively with Medicare beneficiaries, their families, caretakers, nursing facility management and staff.
- Manage market territory with plan service area.
- Collect information on early interventions for service or health needs and communicate this back to the Care Team.
- Manage day-to-day operations and ensure compliance with company policies and procedures.
Qualifications
- Two-year associate/technical degree, bachelor’s degree or experience with direct sales and account management preferred.
- Tennessee/Kentucky State Health Insurance License required.
- Experience working with the senior population preferred.
- Ability to organize and manage multiple priorities is necessary.
- Self-directed, highly motivated, and possess excellent interpersonal communication skills.
- Ability to prospect, set-up, present, close and utilize time for maximum results.
- Problem analysis and problem resolution.
- Ability to work independently with minimal direct supervision.
- Reliable transportation and be able to pass a background check.
- Regional travel is expected.
- Effective verbal and written English communication skills.
- Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
- Highest level of professionalism with the ability to maintain confidentiality.
- Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
- Customer service oriented with the ability to work well under pressure.
- Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
- Strong analytical and problem-solving skills.
- Ability to work with minimal supervision, take initiative and make independent decisions.
- Approachable, flexible and adaptable to change.
- Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.
Benefits
Comprehensive Benefit Package Includes Competitive compensation
Weekday and daytime shifts only
Mileage reimbursement/Rental car availability
Employee referral program
Professional licensure reimbursement
Tuition reimbursement on specific programs
Paid time off
401(k) retirement savings plan
Medical, dental and vision
Life insurance
Flexible Spending Account (FSA)
Employee discounts
Pay
USD $65,000.00 - $80,000.00 / Year
Schedule
Daytime shifts only