Medicare Sales Consultant

Achieve sales goals

Assists vendor call center by enrolling and retaining new and current members.

Account management

Manages all aspects of dedicated call center vendor operations.

Advanced knowledge

Advanced knowledge of call center operations.

Individual sales consultant responsibilities

• Marketing and selling Blue Cross Blue Shield Michigan and Blue Care Network’s Individual business products
• Driving sales growth while ensuring retention
• Planning, strategizing, and benefit consulting and administration
• Increase individual and/or Medicare agent/broker written business within a specific geographic region
• Developing relationships with agent clients
• Providing sales support and necessary training to agents
• Supporting retention and growth in the agent channel
• Presenting individual Medicare Advantage product benefits
• Ensuring compliance with CMS and BCBSM guidelines
• Scheduling independent agents and consultants for events
• Representing BCBSM and BCN as consultative subject matter experts
• Delivering presentations to audiences greater than 150
• Cross-selling BCBSM/BCN group to individual Medicare, individual to individual Medicare
• Providing sales support and training to agent channel
• Determining the decision-making process, personalities, and relationships of agent clients
• Supporting the development of sales strategies and acquiring individual and/or Medicare business in the agent channel
• Offering in-person and digital support to agent partners
• Conducting sales and marketing seminars, Medicare expo community events, etc.
• Ensuring compliance with CMS and DIFs guidelines/ regulations

Qualifications

• Relevant combination of education and experience may be considered in lieu of degree
• Bachelor’s degree in a related field
• Master's Degree in related field considered a plus
• Valid Michigan Accident and Health Insurance license
• Valid and unrestricted driver’s license is required
• Continuous learning and certification, as defined by the Company’s learning philosophy, is required
• Three years experience in sales required
• Medicare sales experience is a plus
• Five years experience in health insurance, preferred
• Involvement in community relations and networking in specific to senior markets health insurance
• Excellent analytical, organizational, planning, and follow-up skills
• Excellent verbal, written, and interpersonal skills
• Dependable, resourceful, self-motivated team player with a willingness to grow
• Excellent and effective presentation experience required
• Creative problem solving skills to drive innovative solutions to increase assigned organization’s sales and retain members
• Demonstrated ability to establish and meet high impact goals
• Accountable in current role and have a proactive approach and take initiative
• Knowledge of BCBSM/BCN Medicare benefit designs, underwriting practices, pricing guidelines and the Medicare networks
• Knowledge of CMS and DIFs guidelines/ regulations related to first tier downstream initiates, marketing, sales and enrollment as well as benefits/eligibility
• Proficient skills to use Microsoft Office products (word, excel, PowerPoint), email and Internet

PAY RANGE

Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $62,000 and $103,700.