Medicare Field Sales Representative

Position Summary

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibilities

• Acquisition of new members via engagement in community event activity to generate leads and referrals
• Absessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills
• Servicing of existing members and inquiries related to utilization of their product, benefits, etc.
• Cross selling ancillary products as well as any other applicable products to existing members
• Maintaining knowledge levels with respect to CMS and states regulations
• Able to multitask, and effectively use computer while interacting with prospects and members via phone
• Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)

Accountabilities

• Meeting sales goals, conversion rates, and cross sell rates for acquisition of new members as outlined in the annual performance plan
• Contacting prospective members within the time limit outlined in the annual performance plan
• Achieving the member retention rate as outlined in the annual performance plan
• Highest levels of member satisfaction as measured by various member surveys and member retention rate
• Expert level understanding of products, services, and processes offered by the company
• Ability to pass on an annual basis: American Health Insurance Plans (AHIP), Continued Education (CE’s), Product Certification

Required Qualifications

• Life & Health insurance license is not required but will need to obtain within 30 days
• Medicare sales experience
• Prior sales experience
• Active use of computer for carrying out daily job activities
• Excellent communication and listening skills
• Self-starter with positive attitude
• Adaptable to high pressure, achievement-oriented environment
• Drive to build, manage, and grow a book of business and become successful entrepreneur
• High level of computer proficiency including, but not limited to, Microsoft Office package

Education

• Bachelor's Degree or equivalent work experience (HS diploma + 4 years relevant experience)

Pay Range

The Typical Pay Range For This Role Is $51,686.00 - $101,286.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Additional Information

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.