Medicare Call Center Sales Representative Licensed, Geisinger Health Plan

About the Role

Responsible for building membership in Geisinger Gold Health Plan through effective phone sales efforts. Acts as a liaison between Health Plan departments, clients, prospects, and brokers to fulfill sales and service objectives. Assist in managing call flow by adhering to the standard process of updating and/or creating prospect records, scheduling home and group visits, and ordering literature. Utilize Pennsylvania State Licensure to assist prospects in comparing programs and achieving membership growth.

Responsibilities

• Increase membership through effective sales.
• Answer incoming calls and provide specific plan information, answer questions, and provide direction to prospects and clients.
• Schedule home and group visits.
• Order literature as required.
• Ensure departmental and CMS compliance by following policies and procedures.
• Utilize scripts as required to ensure consistent call handling.
• Participate in outbound initiatives and retention campaigns when required.
• Handle walk-in prospects.
• Meet or exceed predetermined membership, enrollment, and appointment-setting goals.

Work is typically performed in an office environment.

Requirements

• High School Diploma or Equivalent (GED) (Required).
• Minimum of 2 years of sales experience (Required).
• Health Insurance License (Required).

Schedule

Monday - Friday, 11:30 AM - 8:00 PM.

Benefits

• Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and coverage for domestic partners.
• Atmosphere of collaboration, cooperation, and collegiality.

We value a diverse workforce with unique experiences and backgrounds to strengthen our team and better serve our patients, members, and community.