Medical Unit Clerk - Bilingual (English/Spanish) Preferred

About the Role

Natividad is currently accepting applications for Medical Unit Clerk positions for various departments. These positions perform a wide variety of responsible clerical work related to patient care and other duties as assigned.

Responsibilities

• Deals with patients and their families in situations requiring tact and discretion.
• Requisitions a variety of stock, medical equipment, and supplies based on an understanding of medical procedures and unit requirements; receives supplies for the unit.
• May schedule appointments and treatments requiring sufficient understanding of medical conditions to estimate priority sequence or length of treatment anticipated.
• Transfers doctors' orders, diet, and therapy instructions to patient charts; notifies nurses and other appropriate personnel of revisions.
• Makes notations on charts of special medical or consultation charges.
• Orders tests and makes appointments, accepts and records lab reports, and orders prescriptions.
• Assembles patient charts and prepares other medical record forms required for patient admission, transfer, or dismissal.
• Acts as unit receptionist, receiving and relaying telephone messages to medical staff; distributes mail, flowers, and messages to patients and directs visitors.
• Types a variety of forms and correspondence.
• Transcribes physician's orders from patient chart to the proper forms in preparation for verification by professional staff; answers telephone; takes and delivers telephone messages.
• Provides routine information as requested to staff, patients, visitors, and the public; greets patients and visitors; places calls to doctors, other medical units, and support units as directed.
• Tracks admissions, discharges, transfers, and room changes for census purposes; completes proper forms and records for patient admissions, transfers, discharges, examinations, and testing; may assemble, disassemble, update, and thin patient charts.
• Maintains unit files; runs errands and transports supplies, specimens, and other materials as needed; contacts or receives calls from hospital departments, hospitals, doctor's offices, or medical agencies to coordinate or schedule services for patients.
• Responds to established emergency procedures.
• Prepares identification bands.

Requirements

The successful candidate will have a proven track record demonstrating the following knowledge, skills, and abilities:

• Working Knowledge Of:
  • Medical terminology
  • Common medical procedures
  • Hospital routines and procedures, general functions of various hospital departments
  • General clerical practices and procedures
  • Basic mathematical procedures
• Some Knowledge of:
  • Procedures for admitting, discharging, and transferring patients
• Skill and Ability to:
  • Establish and maintain effective working relations with staff, patients, and visitors.
  • Organize and maintain clerical records.
  • Work cooperatively and communicate effectively with persons of diverse abilities and temperaments.
  • Work with minimum supervision.
  • Prepare and maintain accurate and complete records and reports.
  • Check materials for accuracy and completeness.

Qualifications

A combination of experience, education, and/or training which substantially demonstrates the following knowledge, skills, and abilities is required:

• Experience:
  • One (1) year of general clerical experience in a hospital, clinic, or medical office or
  • One (1) year of patient care experience in a hospital, clinic, or medical office.

Conditions of Employment

• Natividad requires that all incumbents pass a pre-employment physical/medical assessment.
• Natividad will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
• Employees who drive on County business to carry out job-related duties must possess a valid Driver License for the class vehicle driven or have the ability to provide suitable transportation that is approved by the appointing authority.
• Employees must have and show their original Social Security Card and a valid Driver License or State ID prior to the first day of work (Social Security Card is required for payroll purposes only).
• Incumbents may be required to work all shifts, including irregular hours, nights, weekends, and holidays.
• Incumbents may be required to work with potentially hazardous and infectious substances.