Medical Support Supervisor

About the role

Improve the overall health of the communities we serve by managing patient care at assigned medical clinic.

Responsibilities

• Provide direct supervision of medical support staff.
• Interview and select new candidates with Clinic Administrator.
• Responsible for training, orienting and mentoring all medical support staff.
• Coordinate and/or participate in staff in-service training as directed.
• Supervise development of continuing education plans.
• Ensure that medical support staff is meeting or exceeding quality goals.
• Order medical supplies, drugs, and immunizations.
• Verify that all medical equipment is consistently in good working order.
• Perform essential duties of a Medical Assistant – Certified or Registered Nurse, as licensed to support team.
• Support the CHAS Health Mission and Core Values.

Qualifications

Education/Experience

• Two years’ experience as a medical assistant or registered nurse required.
• Registered nurse required in urgent care setting.
• Management experience in healthcare setting preferred.
• Previous experience in a community health care setting preferred.
• Experience with EHR preferred.

Medical Assistant – Certified

• Completion of medical assistant training through an apprenticeship program registered and approved by the WA Department of Labor & Industries or college program accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) required.
• Certification through the American Association of Medical Assistants (AAMA), National Healthcareer Association (NHA) or National Center for Competency Testing (NCCT) required within 120 days of hire.
• Washington locations also require a Medical Assistant – Certified credential issued by Washington State Department of Health.

Registered Nurse

• Valid RN license in the state of Washington or Idaho required.

Skills

• Computer skills required.
• Excellent interpersonal and organization skills.
• Excellent written and verbal communication skills.
• Medical terminology and accurate spelling ability required.
• BLS (CPR/AED) required.
• Commitment to supporting a safe and respectful environment required.

Physical Demands

• Stand, sit, and be mobile one-third to two-thirds of the time.
• Use hands to finger, handle or feel over two-thirds of the time.
• Reach with hands and arms.
• Climbing or balancing occurs less than one-third of the time; stooping, kneeling or crouching occurs between one-third and two-thirds of the day.
• Communicating by talking/hearing occurs over two-thirds of the day.
• Lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 pounds; rarely lift more than 26 pounds.

Benefits

• Annual milestone bonus for all eligible employees: $500 for every year worked, up to $5,000.
• Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance.
• 401(k) with up to 6% employer match.
• More than six (6) weeks of paid time off (PTO) annually for full-time employees.
• Tuition assistance and student loan repayment.
• Up to $7,500 for childcare annually through reimbursement.
• CME and license fee reimbursement.

Pay

Compensation range: $25.67 – $37.70 per hour.