Medical Support Professional

About the role

Initial offers are made at the hourly base rate of $22.00. Additional compensation may be available after hire based on factors such as driving responsibilities, required certifications (e.g., AMAP), and length of time in the role. Pay increases within the range are based on certifications, training completion, and job performance. Hourly rate is only one part of Heartshare’s total compensation package, which may also include a bi-annual discretionary bonus.

Responsibilities

• Oversee a variety of medical/dental and medication-related activities for the residence under the oversight of the program nurse and program management.
• Schedule all medical/dental appointments in conjunction with the program nurse.
• Serve as a DSP, either part-time on a regular schedule or as needed, depending upon total weekly MSP hours; implement person-centered services and ensure implementation of each individual’s services, goals, and outcomes in relation to program-based and community inclusion activities.
• Ensure the overall physical and emotional well-being of individuals.
• Conduct weekly inventory of all medication; ensure overnight AMAP completes a weekly medication inventory.
• Check MARs daily for missing signatures; check bowel movement charts daily; check finger-stick charts according to schedule.
• Verify that all controlled medications have a count sheet and are signed and counted daily; check MAR monthly for current prescriptions and ensure a copy of each prescription is in the MAR book.
• Prepare all monthly MAR sheets, ensuring medication names, dosages, and times are correct; ensure prescriptions have a drug-specific sheet to match in the MAR; ensure discontinued medications have a d/c prescription to match.
• Attend all program medical meetings (weekly or bi-weekly as per the residence’s schedule).
• Create tracking systems for medication inventory and all medical appointments, diagnostic and lab testing in conjunction with the Coordinator of Health Services.
• Ensure all lab and diagnostic testing reports are retrieved within two weeks; complete and attach MIPS forms to CVS prior to appointments as needed.
• Ensure AMAPs document bowel movements for individuals who require monitoring sheets; ensure monthly inventory of all OTC medications is checked for quantity and expiration dates; dispose of expired OTC medications immediately.
• In-service new AMAP staff as suggested by the Program RN; attend majority of medical appointments and advocate proactively for individuals.
• Inform the nurse and management immediately of any medication changes; contact the program nurse after each medical appointment to report outcomes.
• Oversee the AMAP communication book; ensure all AMAPs read and sign new entries.

Qualifications

• High school diploma, GED, CNA (Certified Nursing Assistant certification), or possess a Direct Support Professional (DSP) certificate from an accredited public or private organization required.
• Two years or more work experience with individuals with developmental disabilities preferred.
• Excellent written, communication, and mathematical skills.
• Valid NYS driver license required.
• A flexible work schedule.

Benefits

• Paid vacation, sick, personal days, and holidays.
• 403(b) retirement plans with employer contribution.
• Health, dental, vision, and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount; Verizon Wireless Discount; BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.