Medical Support Professional

Initial offers are made at the hourly base rate of $22.00. Additional compensation may be available after hire based on factors such as driving responsibilities, required certifications (e.g., AMAP), and length of time in the role. Pay increases within the range are based on certifications, training completion, and job performance. The total compensation package may also include a bi-annual discretionary bonus.

About the role

The Medical Support Professional (MSP) oversees a variety of medical/dental and medication-related activities for the residence, under the oversight of the program nurse and program management. The MSP schedules all medical/dental appointments in conjunction with the program nurse. The MSP is also available to serve as a Direct Support Professional (DSP), either part-time on a regular schedule or as needed, depending upon total weekly MSP hours. This includes implementing person-centered services for each individual and ensuring implementation of the individuals' services, goals, and outcomes in relation to program-based and community inclusion activities. The DSP is directly responsible for the individuals' overall physical and emotional well-being.

Responsibilities

• Conduct weekly inventory of all medication and ensure overnight AMAP is doing a weekly medication inventory.
• Check MAR’s daily for any missing signatures.
• Check bowel movement charts daily, whether on paper or in Precision Care.
• Check finger stick charts according to schedule.
• Check that all controlled medications have a count sheet and are being signed and counted daily.
• Check MAR monthly for current prescriptions; ensure there is a copy of a prescription in the MAR book for each medication prescribed (monthly for controlled meds and six months for all other medications).
• Schedule all medical and dental appointments in conjunction with the program nurse.
• Prepare all monthly MAR sheets, ensuring all information, including medication names, dosages, and times are correct.
• Ensure prescriptions have a drug-specific sheet to match in the MAR.
• Ensure all discontinued medications have a d/c prescription to match.
• Attend all program medical meetings, whether weekly or bi-weekly as per the residence’s schedule.
• Create a tracking system in conjunction with Coordinator of Health Services for medication inventory (medication inventory form).
• Create a tracking system in conjunction with Coordinator of Health Services for all medical appointments, diagnostic, and lab testing.
• Ensure all reports for labs or any other diagnostic testing are retrieved within two weeks.
• Ensure any MIPS forms, if needed, are completed and attached to CVS prior to the appointment.
• Ensure AMAP’s are documenting bowel movements for any individuals who require bowel movement monitoring sheets.
• Ensure monthly inventory of all OTC medications is checked for quantity and expiration dates; properly dispose of all expired OTC medications immediately.
• In-service all new AMAP staff as suggested by the Program RN.
• Attend the majority of medical appointments and advocate proactively for individuals.
• Inform the nurse and management immediately of any medication changes.
• Contact program nurse after each medical appointment to inform him/her of the outcome.
• Be responsible for the oversight of the AMAP communication book; ensure that all AMAP’s are reading and signing any new entry that has been logged in the book.

Requirements

• High school diploma, GED, CNA (Certified Nursing Assistant certification), or possess a Direct Support Professional (DSP) certificate from an accredited public or private organization.
• Two years or more work experience with individuals with developmental disabilities preferred.
• Excellent written, communication, and mathematical skills.
• Valid NYS driver license required.
• Flexible work schedule.

Benefits

Heartshare offers a comprehensive benefit package based on full-time/part-time status, including:

• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision, and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount.
• Verizon Wireless Discount.
• BJ’s Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.

About Heartshare

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated. To learn more about HeartShare, visit www.heartshare.org or follow us on Twitter, LinkedIn, YouTube, Instagram, and Facebook.