Medical Support Assistant
Qualifications
The Medical Support Assistant (MSA) provides medical support for inpatient settings - including ICU/Telemetry and Medical Surgical floors. The MSA's work impacts the administrative aspect of patient care - including access - scheduling/coordinating appointments - collecting and updating demographic and insurance information - patient processing - and customer service. The MSA is responsible for assuring that various aspects of staffing - training - compliance - reporting - and quality assurance are met.
Requirements
- Knowledge of MSA Practices
- Basic Requirements
- Physical Requirements
Skills
Ability to meet - communicate - and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients
Ability to use - and navigate between - various types of office automation equipment and software (i.e. computer systems - web based scheduling programs - insurance collection systems - scanning software - multiple line phone system - electronic faxing programs) to support patient care
Knowledge of basic medical terminology to assist in the provision of care to patients
Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics
Benefits
- Pay
- Schedule
Pay
Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year)
Schedule
3:00 pm - 12:00 am with alternating weekends and holidays