Medical Support Assistant

Position Details

• 100% Remote - must live within 50 miles of the commuting area
• Regular business hours: Monday – Friday 8:00am – 4:30pm
• No Nights, Weekends, or Holidays

Qualifications

• U.S. residency required.
• High School diploma or GED.
• Strong oral and written English skills; basic medical terminology preferred.
• Proficient in Microsoft Office, especially Excel.
• Able to type at least 50 WPM and work with electronic medical records.
• Strong organizational skills; able to work independently and prioritize tasks.
• Able to resolve customer concerns accurately and timely.
• No health restrictions that interfere with job duties.

Job Duties

• Cookordinate patient care and scheduling with internal and community providers.
• Ensure timely and accurate patient communication and appointment scheduling.
• Validate and update patient demographic information.
• Process medical records and integrate data into VA systems (CPRS, VistA).
• Manage community care consults using VA systems (HSRM, PPMS).
• Answer and respond to phone inquiries professionally and promptly.
• Use Microsoft Office (Excel, Word, Outlook, Teams) daily.
• Provide excellent customer service to patients, families, and VA staff.
• Perform other administrative tasks as assigned.

Benefits

• Avalible Qualifications
• 11 Paid Federal Holidays and PTO

Company Overview

Spectrum utilizes over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.

Contact

• Contact Lilian Thao at Lilian_Thao@spectrumhealth.com for more information.

Location

Location: US-UT-Salt Lake City

Recruiter

• Full Name: First Last
• Lilian Thao
• Direct phone number: 3147444193
• Email: Lilian_Thao@spectrumhealth.com