Medical Support Assistant
Indian Health Service · Fort Thompson, SD · 1 mo ago
Full-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule only if present. The posting includes location, purpose, duties, requirements, qualifications, benefits mention (but not details). There's a line: "Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)" That's a reference but not actual pay details. According to rules: never create Pay/Schedule/Benefits sections unless posting actually states them. It mentions "Total Compensation Package" but not actual numbers; it's a link. Probably we should not create Pay/Benefits/Schedule sections because no concrete details. However there is a line: "Help Review our benefits" at end but no details. So we should not include Benefits section.
Thus we will have sections: About the role (maybe from summary), Responsibilities (duties), Requirements (conditions of employment, background investigation, etc.), Qualifications (minimum qualifications, education). Possibly also a short paragraph for location etc.
We must not repeat job title as heading. Use for each section heading.
We need to preserve all substantive information, not invent. Remove boilerplate: cookie/navigation/legal/EEO etc. The text includes many boilerplate like "Reasonable Accommodation (RA) Requests", "Federal Employees earn annual leave..." etc. Those are substantive? They are part of posting but maybe considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The RA request and annual leave etc might be considered boilerplate but they are part of benefits? Might be considered generic. Safer to keep them? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. RA request is not EEO but maybe still considered boilerplate. However it's substantive about process. I'd keep it? Might be considered application instructions? It's about requesting accommodation for assessments. Could be considered application instruction. The instruction says remove application instructions. So we should remove the RA request paragraph. Also "Federal Employees earn annual leave..." is generic benefits info; maybe we should keep? It's not specific to this job. Might be considered boilerplate. Safer to remove generic benefits statements.
We need to keep location, purpose, duties, requirements (conditions of employment, background investigation, financial suitability, ID, etc.), qualifications (education, experience). Also maybe note about REAL ID requirement.
Let's extract:
Summary: location Fort Thompson Indian Health Service in Fort Thompson, SD. Purpose: manage appointment system, serve as receptionist, assist with clerical duties to provide efficient services to clients, visitors, other healthcare providers under direction of Director of Nursing. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Duties: list:
- Performs administrative and clerical office functions under the direction of the Director of Nursing.
- Maintains the appointment system and organizes appointments to accurately reflect routine clinics, specialty clinics and the medical provider's schedules.
- Performs clerical functions including typing, filing, operating computers and computerized systems.
- Maintains record confidentiality and safeguards medical information, adhering to rules and regulation of the Privacy Act of 1974.
Requirements (Conditions of employment):
- Selectee may be subject to a probationary period
- ESEP appointees typically serve a two year trial period
- U.S. Citizenship is required
- Selective Service Registration is required for males born after 12/31/1959
- This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
- Successfully pass the E-Verify employment verification check.
- You will need to set up direct deposit so we can pay you.
- Background Investigation Requirement: position requires successful completion of a federal background investigation as condition of employment. Description of process.
- Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical...
- Financial Suitability Requirement: position requires review of applicant's financial history as part of personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations... may be deemed unsuitable.
- Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.
Qualifications:
- To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
- Minimum Qualifications GS-05: Applicant must have successfully completed 4 years of education above high school leading to a Bachelors degree. -OR- Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Scheduling appointments; assisting the physician and/or nurse with follow ups on patients; maintaining supplies; working with management to meet deadlines; assisting with receptionist duties, i.e phone calls, typing, mailing letters. OR; Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grades GS-5 and below. For GS-5 level positions; only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
- Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
- You must meet all qualification requirements within 30 days of the closing date of the announcement.
- Education: If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional info: Reasonable Accommodation (RA) Requests... (maybe remove as application instruction). Federal Employees earn annual leave... (maybe remove as generic). This position is covered by a Bargaining Unit. This position has no promotion potential. Recruitment or relocation incentives may be authorized. You will be required to sign a service agreement. You will be evaluated for this position in accordance with the OPM Merit Hiring Plan. As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.... (these are application instructions, remove). Your responses are optional... (remove). Candidates should be committed... (maybe keep? It's generic). Probably remove as boilerplate.
"Help Review our benefits" at end - remove.
Thus final HTML: sections About the role, Responsibilities, Requirements, Qualifications.
We need to include location and purpose in About the role. Also REAL ID requirement.
Let's craft:
for each section heading.
We need to preserve all substantive information, not invent. Remove boilerplate: cookie/navigation/legal/EEO etc. The text includes many boilerplate like "Reasonable Accommodation (RA) Requests", "Federal Employees earn annual leave..." etc. Those are substantive? They are part of posting but maybe considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The RA request and annual leave etc might be considered boilerplate but they are part of benefits? Might be considered generic. Safer to keep them? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. RA request is not EEO but maybe still considered boilerplate. However it's substantive about process. I'd keep it? Might be considered application instructions? It's about requesting accommodation for assessments. Could be considered application instruction. The instruction says remove application instructions. So we should remove the RA request paragraph. Also "Federal Employees earn annual leave..." is generic benefits info; maybe we should keep? It's not specific to this job. Might be considered boilerplate. Safer to remove generic benefits statements.
We need to keep location, purpose, duties, requirements (conditions of employment, background investigation, financial suitability, ID, etc.), qualifications (education, experience). Also maybe note about REAL ID requirement.
Let's extract:
Summary: location Fort Thompson Indian Health Service in Fort Thompson, SD. Purpose: manage appointment system, serve as receptionist, assist with clerical duties to provide efficient services to clients, visitors, other healthcare providers under direction of Director of Nursing. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Duties: list:
- Performs administrative and clerical office functions under the direction of the Director of Nursing.
- Maintains the appointment system and organizes appointments to accurately reflect routine clinics, specialty clinics and the medical provider's schedules.
- Performs clerical functions including typing, filing, operating computers and computerized systems.
- Maintains record confidentiality and safeguards medical information, adhering to rules and regulation of the Privacy Act of 1974.
Requirements (Conditions of employment):
- Selectee may be subject to a probationary period
- ESEP appointees typically serve a two year trial period
- U.S. Citizenship is required
- Selective Service Registration is required for males born after 12/31/1959
- This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
- Successfully pass the E-Verify employment verification check.
- You will need to set up direct deposit so we can pay you.
- Background Investigation Requirement: position requires successful completion of a federal background investigation as condition of employment. Description of process.
- Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical...
- Financial Suitability Requirement: position requires review of applicant's financial history as part of personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations... may be deemed unsuitable.
- Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.
Qualifications:
- To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
- Minimum Qualifications GS-05: Applicant must have successfully completed 4 years of education above high school leading to a Bachelors degree. -OR- Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Scheduling appointments; assisting the physician and/or nurse with follow ups on patients; maintaining supplies; working with management to meet deadlines; assisting with receptionist duties, i.e phone calls, typing, mailing letters. OR; Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grades GS-5 and below. For GS-5 level positions; only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
- Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
- You must meet all qualification requirements within 30 days of the closing date of the announcement.
- Education: If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional info: Reasonable Accommodation (RA) Requests... (maybe remove as application instruction). Federal Employees earn annual leave... (maybe remove as generic). This position is covered by a Bargaining Unit. This position has no promotion potential. Recruitment or relocation incentives may be authorized. You will be required to sign a service agreement. You will be evaluated for this position in accordance with the OPM Merit Hiring Plan. As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.... (these are application instructions, remove). Your responses are optional... (remove). Candidates should be committed... (maybe keep? It's generic). Probably remove as boilerplate.
"Help Review our benefits" at end - remove.
Thus final HTML: sections About the role, Responsibilities, Requirements, Qualifications.
We need to include location and purpose in About the role. Also REAL ID requirement.
Let's craft:
About the role
Located at the Fort Thompson Indian Health Service in Fort Thompson, SD. The purpose of this position is to manage the appointment system, serve as receptionist, and assist with clerical duties to provide efficient services to clients, visitors, and other healthcare providers under the direction of the Director of Nursing. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Responsibilities
- Performs administrative and clerical office functions under the direction of the Director of Nursing.
- Maintains the appointment system and organizes appointments to accurately reflect routine clinics, specialty clinics and the medical provider's schedules.
- Performs clerical functions including typing, filing, operating computers and computerized systems.
- Maintains record confidentiality and safeguards medical information, adhering to rules and regulation of the Privacy Act of 1974.
Requirements
- Selectee may be subject to a probationary period.
- ESEP appointees typically serve a two‑year trial period.
- U.S. Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children; the agency must ensure that persons hired have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
- Successfully pass the E‑Verify employment verification check.
- Set up direct deposit for pay.
- Complete a federal background investigation as a condition of employment; applicants must submit required forms within five calendar days of receipt.
- Demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying; substantial delinquent or unresolved financial obligations may render the applicant unsuitable.
- Present two valid forms of identification prior to appointment; if one is a state‑issued ID or driver’s license, it must be REAL ID‑compliant.
Qualifications
To qualify, your resume must show sufficient experience and/or education to perform the duties. Experience includes paid, unpaid, volunteer, National Service, professional, philanthropic, religious, spiritual, community, or social work; you must identify duties and hours per week for each position.
- Minimum qualifications for GS‑05:
- Four years of education beyond high school leading to a bachelor’s degree; OR
- At least one year of specialized experience equivalent to the next lower grade level in Federal service (private or public sector) performing tasks such as scheduling appointments, assisting physicians/nurses with patient follow‑ups, maintaining supplies, working with management to meet deadlines, and receptionist duties (phone calls, typing, mailing letters); OR
- An equivalent combination of post‑high‑school education and experience that meets the GS‑5 requirement (only education beyond the first 60 semester hours counts; 30 semester hours beyond the second year equals 6 months of specialized experience).
- Time‑in‑grade rules apply for competitive‑service Merit Promotion candidates (one year at next lower grade); they do not apply under the Excepted