Medical Staff Office Coordinator

Coordinates the administration of all medical staff services support activities for the Medical Staff Office. Ensures the needs of the medical staff are met through efficient systems and processes in compliance with applicable accreditation and government agency standards and requirements.

Responsibilities

• Coordinates administrative support services for medical staff and officers, including processing of applications and appointments, orientation of new staff members, and communication of information between staff departments and administration.
• Coordinates billing, collection, and deposit of staff dues, including maintenance of related records.
• Assists in the preparation, organization, minutes, and follow‑up for the Medical Executive Committee and other medical staff committees.
• Assists in the planning, preparation, and execution of medical staff events and functions.
• Handles the maintenance of privileging and other provider‑related data.
• Utilizes effective oral and written communication skills to facilitate discussions and decision making.
• Utilizes current trends and practices in all aspects of credentialing and privileging.
• Other duties as assigned.

Requirements

• Education: High School Diploma or GED; Bachelor’s preferred. A Bachelor’s degree may substitute the experience requirement.
• Certifications: Certified Provider Credentialing Specialist (CPCS) certification by the National Association Medical Staff Services preferred.
• Work Experience: Minimum of two years of direct experience. A Bachelor’s degree may offset the experience requirement. Experience includes demonstrated experience in a hospital and/or managed care setting; working with multi‑specialty groups and/or other integrated delivery systems; Medical Staff Services and Credentialing experience.
• Knowledge: Joint Commission, NCQA, CMS state license requirements, and other regulatory and accrediting entities; knowledgeable of current trends and practices in all aspects of credentialing and privileging.
• Complexity of Work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision; must be able to work in a stressful environment and take appropriate action.
• Physical Requirements: Ability to perform work in a stationary position for extended periods; operate a computer and other office equipment; communicate and exchange accurate information; in some locations, ability to move up to 25 pounds.
• Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.

Pay

Minimum hourly: $17.25; Maximum hourly: $26.31. The pay range reflects the anticipated range for new hires and will be determined based on the candidate’s work history, experience, skill set, and education. It does not include shift differentials, overtime, or the value of Cleveland Clinic’s benefits package.