Medical Staff Liaison

About the role

At SCP Health, you have an opportunity to make a difference. With a portfolio of over 8 million patients, 7,500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

This role is based in one of the following SCP offices: Lafayette, LA; Traverse City, MI; Dallas, TX; or Atlanta, GA.

Responsibilities

• Process and maintain credentialing and re-credentialing in accordance with client facility policy and procedure, Joint Commission standards, State and Federal Regulatory regulations, including but not limited to the following verifications:
  • Board Certification
  • Residency/Fellowship training
  • Medical License
  • State and Federal DEA, as applicable
  • National Practitioner Data Bank
  • Peer Recommendations
  • Criminal background check
• Exercise discretion and independent judgment regarding:
  • Direct and facilitate clinical practitioner onboarding process through the Clinician medical staff application process as outlined by respective Client site.
  • Evaluate prospective practitioner credentials for placement suitability at hospital client within reasonable timeframes.
  • Identify and evaluate potential red flags and work in collaboration with practitioner to document the issue and healthcare provider response.
  • Identify issues with clinical practitioners or clients and communicate any issues timely to the team. Initiate and coordinate Risk Review Process.
  • Recommend action regarding clinical practitioner onboarding.
  • Work with MSL-CPA, as needed, to arrange primary and/or supervising collaboration with medical and/or Nursing boards.
  • Anticipate and remedy potential delays in clinical practitioner onboarding.
  • Monitor collection of all information received; follow up on missing items and/or incomplete forms, submit follow up requests for verifications as needed.
  • Advise Manager of questionable information received, and any issues identified during the processes.
• Maintain confidentiality of privileged information obtained. Promote and enforce data integrity.
• Work with MSL Leads to:
  • Increase standardization across department.
  • Improve and adhere to processes.
  • Provide feedback on systems.
  • Maintain accurate database information.
• Communicate frequently with internal and external customers.
• Function as liaison between Company, clinical practitioner, and Client.
• Provide consistent and thorough updates to clinical practitioner, regional team, and Client.
• Manage and update clinical practitioner expirable.
• Facilitate reappointment process.
• Secure Provider Enrollment Packet.

Requirements

• Bachelor’s degree (B.A.) or equivalent experience.
• 3+ years’ experience in a healthcare setting in CVO, Hospital, Private Practice, or healthcare management company.
• Previous experience with Health Care Provider (HCP) credentialing and re-credentialing, a plus.
• Previous experience with Medical and Nursing Boards, a plus.
• Proficiency in MS Office (Word, Excel, PowerPoint), Salesforce, DocuSign, and Conga Action Grid.

Skills

• Ability to work independently and to prioritize and manage multiple projects in a deadline-driven environment.
• Ability to apply critical and strategic thinking in solving issues/concerns.
• Ability to organize, prioritize, and manage time.
• Ability to communicate effectively at all levels within the organization.
• Excellent written and oral communication skills.
• Knowledge of the hospital credentialing process and physician scheduling process.

Certifications

• CPCS, a plus.

Pay

Pay Range: $18.00 - $26.00 USD per hour. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.

Benefits

We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:

• Medical, dental, and vision insurance
• 401(k) plan with a company match
• Paid time off and holidays
• Professional development support
• Employee wellness resources

For more details, visit myscpbenefits.com (Login: corp-guest, Password: weheal).