Medical Staff Credentialing Specialist

About the role

Join our team at Lifepoint Health, a leader in community-based care dedicated to making communities healthier. As a Credentialing Support Services Specialist, you will support timely provider onboarding and patient care coverage across Lifepoint facilities.

Responsibilities

• Process initial appointments, reappointments, and privileging applications for physicians and advanced practice providers in accordance with Medical Staff Bylaws, accreditation standards, and organizational policies.
• Perform comprehensive primary source verification of licensure, education, training, board certification, work history, professional references, malpractice coverage, sanctions, and other credentialing requirements.
• Prepare credentialing files for review by Medical Staff Services leadership, credentialing committees, Medical Executive Committees, and Governing Boards.
• Maintain provider credentialing records within MD-Staff and other credentialing systems while ensuring accuracy and regulatory compliance.
• Collaborate closely with Medical Staff Professionals, providers, facility leadership, and department stakeholders to obtain required documentation and resolve credentialing deficiencies.
• Monitor provider expirables, including licenses, DEA registrations, board certifications, malpractice insurance, and other required credentials to ensure ongoing compliance.
• Support privileging activities, including processing delineation of privileges forms and maintaining provider privilege records.
• Ensure compliance with Joint Commission, CMS, NCQA, state regulatory requirements, and Medical Staff Bylaws.
• Manage multiple credentialing files simultaneously while meeting established turnaround times and service level expectations.
• Participate in quality assurance activities, audits, and process improvement initiatives to support credentialing accuracy and operational effectiveness.

Requirements

• A high school diploma or equivalent, or combination of education and experience required for the job.
• Minimum 2 years of provider credentialing experience required; hospital Medical Staff credentialing experience strongly preferred.
• Experience credentialing physicians, advanced practice, or other licensed healthcare providers.
• Experience performing primary source verification, provider file review, and credentialing compliance activities.
• Knowledge of Joint Commission, CMS, NCQA, and Medical Staff credentialing standards preferred.
• Experience supporting credentialing committees, Medical Executive Committees, privileging processes, or provider onboarding preferred.
• Experience utilizing credentialing systems such as MD-Staff, CredentialStream, Cactus, Symplr, or similar credentialing platforms preferred.
• Strong organizational skills with the ability to manage multiple provider files and competing deadlines simultaneously.
• Demonstrated ability to work independently in a remote environment while maintaining productivity and quality standards.

Qualifications

• Additional requirements include:

Skills

• Strong organizational skills.
• Ability to work independently in a remote environment.
• Knowledge of Joint Commission, CMS, NCQA, and Medical Staff credentialing standards.
• Experience supporting credentialing committees, Medical Executive Committees, privileging processes, or provider onboarding.
• Experience utilizing credentialing systems such as MD-Staff, CredentialStream, Cactus, Symplr, or similar credentialing platforms.

Benefits

Comprehensive benefits package including multiple levels of medical, dental and vision coverage, financial protection and PTO, higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match. Employee well-being programs, professional development opportunities, and more.

Pay

$20 - $25 per hour.