Medical Staff Credential Coordinator

About the role

Build Your Career. Make a Difference. We are seeking a skilled Medical Staff Credential Coordinator to support the Medical and Allied Health Staff credentialing/primary sourcing verification program.

Responsibilities

• Works with the appropriate manager in the development of policies and procedures to meet regulatory and accreditation requirements.
• Manages special projects as assigned.
• Assists the Medical Director Department leadership in managing activities to ensure a coordinated effort to fulfill departmental responsibilities within its long-range plans and goals.
• Exercises discretion and independent judgment involving the comparison and the evaluation of possible courses of action related to meeting primary source verification and credentialing requirements.
• Investigates discrepancies in data submittal related to applications and privileging and formulates appropriate course of action.
• Provides excellent customer service by responding to provider, client, and customer inquiries within specified timeframes, as required by the department.
• Maintains statistical information relative to the department’s quality indicators.
• Responsible for orientation/training of new and current employees as it relates to departmental procedures, credentialing database, and daily work.
• Serves as a subject matter expert on appropriate national accreditation agencies and federal/state regulations pertaining to required credentialing processes.
• Maintains knowledge base of appropriate national accrediting agencies.

Qualifications

• Associate’s Degree/Diploma in medical staff services studies, or a related field preferred.
• Three to five years experience in medical staff affairs/credentialing, credentials verification organization, or related field preferred.
• Public relations skills required in order to be effective and behave in a professional manner when dealing with practitioners and customers.
• Excellent time management and organizational skills in order to handle multiple projects simultaneously.
• Certification or eligibility for certification as a Certified Professional Medical Services Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) preferred.

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinars, preventive screenings and more.