Medical Spa Director - Aesthetic Industry Sales

LightRx Medspa is a premier provider of advanced non-invasive aesthetic treatments, including body contouring, skin rejuvenation, laser hair removal, and injectables. Our mission is to help every client look and feel their absolute best—delivering transformative results with cutting-edge technology, personalized care, and a luxury experience.

About the role

The Clinic Director is both the business driver and the face of the clinic. This role combines business management with a passion for aesthetics, ensuring that the clinic delivers exceptional results and a world-class experience to every client.

Responsibilities

• Own and exceed monthly and quarterly revenue goals through effective sales strategies and high-value consultations.
• Lead by example in closing treatment packages, upselling services, and maximizing client lifetime value.
• Implement targeted marketing and promotional campaigns to increase lead generation and conversion rates.
• Track key performance metrics daily and coach team members for consistent improvement.
• Oversee the full client journey—from initial inquiry to post-treatment follow-up—ensuring a seamless, high-touch experience.
• Maintain the clinic's reputation for professionalism, privacy, and exceptional results.
• Resolve client concerns quickly and proactively to build trust and loyalty.
• Implement programs that encourage repeat visits, referrals, and long-term client relationships.
• Recruit, train, and mentor a team that excels in both sales and service.
• Foster a positive, performance-driven culture that aligns with LightRx's luxury standards.
• Conduct regular performance reviews and ongoing training to elevate team skills.
• Manage day-to-day clinic operations, including scheduling, inventory, compliance, and financial performance.
• Ensure the clinic environment is pristine, inviting, and consistent with brand standards.
• Maintain strict adherence to all safety protocols and regulatory requirements.

Requirements

• 3+ years in a leadership role with a proven record of exceeding sales targets, ideally in aesthetics, luxury retail, fitness, or wellness.
• Strong consultative selling skills with the ability to build urgency, trust, and excitement.
• Excellent interpersonal, communication, and problem-solving abilities.
• Highly organized with strong business and operational acumen.

Preferred Qualifications

• Experience in medical aesthetics or a luxury service environment.
• Knowledge of body contouring, skin rejuvenation, and other non-invasive treatments.

Benefits

• Competitive base salary + uncapped monthly bonuses.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Employee discounts on treatments and products.
• Opportunities for advancement within a growing national brand.

Schedule

Monday-Friday 9:00am-6:00pm, Saturdays 10:00am-3:00pm.

Location: 4660 Hoffman Blvd, Hoffman Estates, IL 60192.