Medical Social Worker

About the role

This role plays a pivotal role in providing support and assistance to individuals 18 years of age and older facing challenges accessing and identifying resources. The Medical Social Worker will work closely with interdisciplinary teams, patients, community agencies, and other stakeholders to develop and implement plans aimed at achieving optimal patient outcomes.

Key Duties & Responsibilities

• Engage with communities to identify social determinants of health impacting individuals' access to care and treatment outcomes.
• Provide additional support within the various social services departments such as Prescription Assistance, Resource Center and Social Work.
• Provide education and scheduling of Cooper Green transportation services.
• Collaborate with community organizations, advocacy groups, and local resources to develop initiatives and programs aimed at addressing social issues affecting health outcomes.
• Conduct comprehensive assessments to identify psychosocial needs, case management and provide interventions tailored to the unique circumstances of each patient and family.
• Coordinating and Facilitating services to meet the complex needs of individuals and families.
• Advocate for patients’ rights and assist them in navigating the healthcare system, including facilitating communication with healthcare providers, and addressing barriers to care.
• Stay abreast of current trends, best practices, and evidence-based interventions in medical social work through ongoing training, professional development opportunities, and participation in relevant conferences and workshops.
• Maintain accurate and up-to-date documentation of patient assessments, patient encounters and service coordination activities in accordance with department workflow and processes.
• Offer supportive interventions, conflict resolution and coping strategies to help patients and families navigate the challenges of their medical journey.
• Educate patients and caregivers about our prescription assistance program, resource center, resources, eligibility criteria, application processes, and resources for obtaining medications.
• Aid patients in accessing community resources, financial assistance, housing support, transportation services, and other resources to meet their needs.
• Ensure all documentation is accurate, up to date, and submitted in accordance with the Social Services Standard Operating Procedures (SOPs).
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in social work or master’s degree in social work with 2-5 years of experience in social work, social services, case management or a similar role within a healthcare setting or related field.
• Must be licensed as a LMSW (Licensed Medical Social Worker).

Working Conditions/Physical Demand

• Primary location: CGM Cooper Green
• Full-time position with work hours: 8:00 am – 4:30 pm CST
• The role may require lifting up to 50 lbs.