Medical Services Assistant (Multiple Vacancies)

About the role

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.

Rutgers, The State University of New Jersey, is seeking a Medical Services Assistant for the Robert Wood Johnson Medical School. The Medical Services Assistant performs routine clinical tasks and related administrative tasks as assigned to support effective and efficient office operations.

Responsibilities

• Creates and maintains health record information, files and organizes as needed.
• Communicates with insurance providers and handles pre-authorizations and certifications as necessary.
• Communicates with patients and other providers per the instruction of the overseeing physician or health practitioner.
• Performs clinical tasks such as blood draws, EKGs, hearing and vision screens, urinalysis, and blood glucose testing.
• Prepares rooms, arranges instruments and equipment, and ensures a neat and sanitary environment.
• Rooms patients, verifies patient information, confirms purpose of visit, obtains and records vitals and updates medical history.
• Supports practice needs with clerical tasks such as answering phones, scheduling appointments, verifying insurance, collecting co-pays, preparing lab requests.

Requirements

• One (1) year of relevant experience required, preferably in a medical office setting.
• Meets the New Jersey Board of Medical Examiners definition of a “certified medical assistant” as outlined in NJAC 13:35-6.4(a)2.
• The ability to function in a team environment is required.
• Knowledge of medical terminology is required.

Preferred qualifications

• Bilingual skills (English/Spanish) preferred.
• Completion of medical interpreter training course preferred.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Pay

FLSA: Nonexempt | Grade: 175

• Minimum Salary: $27.20/hour
• Mid Range Salary: $27.70/hour
• Maximum Salary: $28.53/hour

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. Market benchmarks and internal equity are also considered to ensure fair compensation relative to the university’s broader compensation structure.

Schedule

• Position Status: Full Time
• Working Hours: 40 hours per week (Standard Hours: 40.00)
• Work Arrangement: Fully on-site
• Union: Teamsters 97
• Terms of Appointment: Staff - 12 month
• Pension Eligibility: PERS

Physical demands and work environment

Physical Demands: Position requires standing, walking, sitting, use of the hands to finger, handle or feel, talk and hear 2/3 of the time, reach with hands and arms over 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time. Position requires lifting 1/3 of the time up to 10 pounds, and under 1/3 of the time up to 25 pounds.

Work Environment: Moderate noise environment with some exposure (less than 1/3 of the time) to blood borne pathogens requiring the use of personal protective equipment; some potential exposure (less than 1/3 of the time) to hazardous waste.

Special conditions

Able to travel to provide coverage at “off-site” practices as needed.

Location

Regional Campus: Rutgers Biomedical and Health Sciences (RBHS) | Home Location Campus: Downtown New Brunswick | City: New Brunswick | State: NJ