Medical Secretary II - Surgery

About the role

Provides administrative support to department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments; requires intermediate knowledge of medical terminology and insurance information; may serve as a leader to lower level administrative staff.

Responsibilities

• Greets, screens, and directs patients, visitors and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff.
• Schedules patients accurately and timely following FPI/PA processes.
• Prepares charts and time tables. Assists with preparation of agendas, materials, notes, etc.

Requirements

• High school diploma or general education degree (GED) preferred
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required
• Accurate typing and data entry skills
• Excellent organization skills
• Basic knowledge of software used by department
• Knowledge of general customer service practices
• Ability to deal effectively and diplomatically with team members and public
• Ability to work independently as well as in a team environment

Qualifications

Essential Functions:

• Greets, screens, and directs patients, visitors and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff.
• Schedules patients accurately and timely following FPI/PA processes.
• Prepares charts and time tables. Assists with preparation of agendas, materials, notes, etc.

Skills

Intermediate knowledge of medical terminology and insurance information; basic knowledge of software used by department; ability to deal effectively and diplomatically with team members and public; ability to work independently as well as in a team environment.

Benefits

Not specified

Pay

Commensurate with experience

Schedule

N/A