MEDICAL SECRETARY GI PHY PRAC

About Woodholme Gastroenterology Associates

Woodholme Gastroenterology Associates is a leading specialty practice dedicated to the diagnosis and treatment of digestive system disorders. Located at 1838 Green Tree Road, Baltimore, MD 21208, the practice provides comprehensive gastrointestinal care delivered by a highly experienced team of board-certified gastroenterologists, physician assistants, and nurse practitioners.

Services Include

• Outpatient consultations for gastrointestinal and liver diseases
• Open-access colonoscopy screenings for eligible patients
• Medication infusion therapy
• Diagnostic and therapeutic upper and lower endoscopy
• Comprehensive digestive health services

Position Summary

The Medical Secretary provides administrative and secretarial support to physicians and the Practice Administrator while serving as a key point of contact for patients. This role is responsible for ensuring efficient daily office operations, delivering exceptional customer service, coordinating patient scheduling, and maintaining accurate medical records in a fast-paced specialty practice.

Key Responsibilities

• Provide administrative and secretarial support to physicians and the Practice Administrator.
• Greet and assist patients in a professional, courteous, and compassionate manner.
• Schedule, confirm, and coordinate patient appointments, procedures, and referrals.
• Answer and direct incoming telephone calls while addressing patient inquiries appropriately.
• Maintain accurate patient records and documentation within the electronic medical record (EMR) system.
• Coordinate communication between patients, providers, pharmacies, and referring physicians.
• Process correspondence, medical forms, prior authorizations, and other administrative documentation.
• Support daily office operations while ensuring compliance with HIPAA and organizational policies.
• Collaborate with clinical and administrative staff to deliver an exceptional patient experience.

Qualifications

• Associate's degree or equivalent combination of education and experience required.
• Three (3) to five (5) years of administrative or medical secretarial experience, preferably in a physician practice or specialty medical office.

Preferred Qualifications

• Previous experience in gastroenterology or another medical specialty practice.
• Experience using electronic medical record (EMR) systems.
• Strong organizational, multitasking, and time management skills.
• Excellent verbal and written communication skills.
• A commitment to providing outstanding customer service and patient-centered care.

Why Join LifeBridge Health?

At LifeBridge Health, you'll join a collaborative team dedicated to excellence, innovation, and compassionate care. This is an opportunity to make a meaningful impact while growing your career within one of the region's leading healthcare systems.