Medical Secretary-Billerica-Internal Medicine

About the role

Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

Responsibilities

• Phone interactions
• Registration
• Scheduling
• Co-pay collection and billing
• Appointment confirmation calls

Requirements

• Education: High School Degree or GED
• Experience: Minimum of 1 year in a high-volume customer service-related position
• Skills and Knowledge:
  • Strong customer service skills
  • Strong PC skills
  • Effective written and verbal communication skills
  • Ability to multitask
• Influenza (flu) vaccination required as a condition of employment

Pay

Base hourly wage range: $20.00 – $26.92. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.