Medical Secretary/ Assistant

Discover a rewarding career at Arcare. We are seeking a dedicated and detail-oriented Medical Secretary/Medical Assistant to join our dynamic healthcare team. In this dual role, you will ensure seamless patient care and office operations by managing front-office administrative duties and providing limited patient services under the direction of our healthcare team. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and be committed to providing a positive experience for both patients and staff.

Responsibilities

• Serve as the first point of contact by answering phones, scheduling patient appointments, and providing a welcoming experience for all visitors.
• Prepare medical charts and collect necessary third-party payment information.
• Record charges, process payments, and assist in maintaining accurate financial transactions.
• Assist healthcare providers during patient visits, performing designated procedures under the supervision of a physician.
• Provide limited direct patient services, ensuring a positive and efficient patient experience.
• Collaborate with Nursing Support Staff to address front-line clinical and nursing concerns.

Requirements

• High school diploma or equivalent required
• Strong organizational and multitasking skills
• Proficiency in handling clerical tasks and medical record systems
• Effective communication and interpersonal skills
• Ability to work collaboratively in a fast-paced healthcare environment
• Experience in a medical office setting preferred but not required

Skills & Attributes

• Strong organizational skills with the ability to multitask effectively
• Excellent communication and customer service abilities
• Proficiency in medical record management and clerical tasks
• Ability to work as part of a team in a fast-paced clinical setting
• A commitment to maintaining patient confidentiality and professional standards

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Benefits

• Company-paid employee medical, dental, and vision insurance
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of employment
• Company-paid life insurance and long-term disability coverage
• 96 hours of paid vacation time for full-time employees who work 40 hours per week (accrual begins on the first day of employment)
• 96 hours of paid sick time for full-time employees who work 40 hours per week (accrual begins on the first day of employment)
• Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday
• 401(k) retirement plan with company matching up to 200% of the employee’s contribution of up to 4% after one year of employment
• Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval
• Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval
• Loan Repayment Opportunities: Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program

Schedule

Full-time (Monday-Friday, 8:00 AM - 5:00 PM)