Medical Scribe - Dr. Frederick Boettner

How you move is why we’re here. Now more than ever, our guiding principles help us search for exceptional talent—candidates who align with our unique workplace culture and want to maximize opportunities for growth and success. If this describes you, let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive this distinguished designation. Whether early in your career or an expert in your field, you’ll find HSS an innovative, supportive, and inclusive environment. Working with colleagues deeply committed to our mission, you can be part of our transformation across the enterprise.

About the role

This is a regular full-time position.

Pay

The base pay scale for this position is $20.60 - $31.32. The finalist’s salary will be determined based on factors including scope of role, level of experience, education, accomplishments, internal equity, budget, and Fair Market Value evaluation. Additional benefits are also eligible for this role.

Qualifications

• High School diploma or equivalent (required)
• At least one year of experience in the medical field (required)
• Previous experience with EPIC (preferred)
• Must be able to type at least 55 wpm
• Excellent written and verbal communication skills
• Strong customer service skills

Responsibilities

Clinical Documentation & Visit Support

• Captures real-time, accurate documentation of histories, exams, assessments, and plans at the provider’s direction
• Retrieves and organizes prior notes, reports, and test results to support the encounter
• Strictly adheres to scope: does not act independently or enter orders

EHR/Technical Proficiency

• Navigates EPIC (or assigned EHR) efficiently to enter, update, and locate information
• Maintains appropriate typing speed with high accuracy on notes obtained
• Uses EHR tools/workflows to reduce errors and support provider throughput

Accuracy & Compliance

• Verifies data integrity; resolves discrepancies before finalizing notes
• Protects PHI and follows HIPAA and site documentation standards
• Meets timeliness targets for same-day completion/closure as applicable

Communication & Teamwork

• Listens attentively; records provider inputs without misinterpretation
• Communicates clearly with providers and clinic staff to anticipate needs and handoffs
• Maintains professional, respectful interactions when managing fast-paced and changing clinical demands

Patient-Centered Service & Reliability

• Demonstrates courtesy and compassion during patient interactions in the room
• Supports a safe environment and escalates concerns (documentation gaps, missing information, or discrepancies) to provider(s) promptly
• Is punctual, prepared, and adaptable to schedule changes and clinic volume

Behavioral & Leadership Competencies

Performance Mindset

• Demonstrates critical thinking to identify challenges impacting work and recommends solutions
• Takes measurable action to change, learn, and grow

Communication

• Communicates in a clear and organized manner that achieves desired results
• Speaks and writes professionally and respectfully
• Listens actively and empathetically

Collaboration

• Understands how one's work connects and intersects with other team members’ work and HSS’ goals
• Actively works with others and engages in dialogue when differences exist
• Is open to receiving feedback

Empowerment

• Shares ideas and points of view
• Volunteers to take on stretch assignments and/or additional responsibilities identified by and/or with manager

Engagement

• Cares about the mission of HSS
• Is an active participant in meetings and interactions with colleagues and/or patients
• Demonstrates a desire to learn and grow
• Understands how behavior and attitude impact the broader team and acts in a way that supports the culture and team’s engagement

Adherence to HSS Policies

• Respects and holds self and/or others accountable to following HSS Policies and Code of Conduct (e.g., Time and Attendance, Professionalism, Safety, Privacy, and a commitment to providing or supporting service excellence to patients)

Physical & Environmental Working Conditions

OSHA Category 3: Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials. Category 1 tasks are not a condition of employment.