Medical Science Liaison, Team Lead

About the Company

SERB is a fast-growing global specialty pharma company designed to address rare and urgent conditions by delivering life-saving medicines when time and complexity leave no room for failure. We operate end-to-end across 100+ countries, ensuring 70+ essential medicines for rare diseases, emergency care, and medical countermeasures reach patients and clinicians with urgency—wherever and whenever they are needed.

Shaped over the past 25 years by an entrepreneurial, disruptive spirit, SERB combines the focus and agility of a biotech with the scale, reach, and reliability of a global pharmaceutical company—always grounded in medical purpose, not corporate convention. Our 600+ employees are driven by three core values:

• Patients first, always – Patients are not a concept; they are why we act, especially when time matters most.
• Impact focused – We are agile, entrepreneurial, and disciplined, working smart and learning continuously to deliver results that matter, with the consistency, quality, and trust that critical care demands.
• Team powered – We go the extra mile—together—because our shared commitment drives extraordinary outcomes.

Guided by a clear ambition and a relentless focus on patients, SERB continues to expand through selective, innovative acquisitions, launching new treatments and entering new geographies.

Responsibilities

• Field Medical Leadership
  • Lead, coach, and develop a team of MSLs to achieve Medical Affairs objectives.
  • Establish clear performance expectations, development plans, and succession strategies.
  • Conduct regular field rides, coaching sessions, and performance reviews.
  • Foster a culture of scientific excellence, accountability, collaboration, and continuous improvement.
  • Ensure consistent execution of field medical activities across assigned regions.
• Strategic Medical Affairs Execution
  • Translate medical strategy into actionable regional field plans.
  • Support implementation of product lifecycle and therapeutic area strategies.
  • Guide MSL team engagement with KOLs, investigators, scientific societies, and healthcare systems.
  • Ensure field medical activities align with evolving scientific, clinical, and competitive landscapes.
  • Contribute to annual medical planning and budget management.
• External Scientific Engagement
  • Oversee development and maintenance of strategic relationships with national and regional KOLs.
  • Support MSL team in conducting scientific exchange on clinical data, disease state education, and emerging evidence.
  • Constructively challenge current treatment approaches with scientific/clinical evidence, moving beyond information delivery to peer-to-peer scientific exchange.
  • Facilitate identification of clinical research opportunities and investigator-sponsored studies.
  • Represent Medical Affairs at scientific congresses, advisory boards, and key medical meetings.
• Insight Generation
  • Establish processes for collection, analysis, and communication of medical insights.
  • Identify emerging trends, unmet needs, treatment barriers, and evidence gaps.
  • Communicate field insights into Medical Affairs leadership and cross-functional stakeholders.
  • Ensure insights influence strategy, evidence generation, and educational initiatives.
• Cross-Functional Collaboration
  • Partner with Medical Affairs, Clinical Development, Scientific Communications, Commercial Leadership, Market Access, Regulatory Affairs, Pharmacovigilance, and HEOR/RWE teams.
  • Provide medical leadership during product launches and lifecycle management activities.
  • Support training of internal stakeholders on therapeutic area science and clinical data.
• Compliance and Governance
  • Ensure all field medical activities comply with company policies, industry regulations, and applicable healthcare compliance requirements.
  • Maintain high standards of documentation and reporting.
  • Serve as a role model for ethical scientific engagement.
  • Support inspection and audit readiness when applicable.

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies.

Requirements

• Advanced, doctorate-level degree in a scientific discipline (i.e., MD, PharmD, PhD).
• Experience in leading and managing an MSL team.
• A minimum of five years of experience in medical affairs within the pharmaceutical or biotech industry.
• Experience in oncology and/or rare diseases.
• Strong interpersonal, leadership, management, and strategic thinking skills.
• Ability to interact and communicate openly and effectively with internal cross-functional stakeholders, senior leadership, and external stakeholders, including Key Opinion Leaders.
• Demonstrated self-starter and team player with strong interpersonal skills.
• Thrives in a fast-paced, evolving environment with a strong bias for action.
• Strong communication and presentation skills, with the ability to translate complex clinical data into educational materials.
• Superb organizational skills and business planning, including the development of a budget and adherence to targets.
• Strong business acumen and problem-solving skills.
• Understanding of clinical development of company-sponsored studies and investigator-initiated processes.
• Proficiency in Microsoft Office applications (e.g., Outlook, Excel, and PowerPoint).

Physical Requirements

• Ability to lift, carry, and otherwise move up to 25 pounds.
• Ability to sit, stand, or walk for various lengths of time throughout the day.
• Approximately 50% overnight travel.

Benefits

• Hybrid working.
• Vacation, personal, and sick time.
• 15 paid company holidays.
• Medical, dental, vision, and other voluntary benefits.
• Paid parental leave.
• Tuition assistance.
• Discretionary bonus plan.
• Competitive 401(k) with $1 for $1 match up to 6% of pay (vested immediately).
• Discretionary match of up to 4% of pay, vesting 20% a year for 5 years.