Medical Scheduler, Glenmary, Family Medicine

About the role

The Medical Scheduler assists the staff and physicians by scheduling patients for follow-up appointments and necessary tests and procedures. This position functions as a member of the healthcare team with responsibilities commensurate with educational preparation and demonstrated competencies.

Responsibilities

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients.
• (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)
• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
• Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.
• Holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.

Requirements

Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned

Qualifications

• High school diploma or GED/Equivalent (required)
• Two (2) years of scheduling in a multi-specialty clinic (preferred)