Medical Records Technician

Position Overview

This position supports the Non-Clinical Case Management Services contract as a Medical Records Technician. This position supports the Vermont Army National Guard (VTARNG) Office of the Deputy State Surgeon by managing and maintaining service member medical records in support of non-clinical case management operations.

Benefits

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

Job Type

Full-time/Exempt

Location

VTRNG State Medical Detachment, Green Mountain Armory, Camp Johnson, Colchester, VT 05446. Telework authorized.

Anticipated Start Date

13 July 2026

Position Responsibilities

• Receive, log, scan, and file all medical documentation from Soldiers and their medical teams into appropriate electronic records (MEDCHART) and hard copy files within 3 business days of receipt.
• Upload medical documents for case-managed Soldiers into the Health Readiness Record (HRR) and stamp all medical documents for verification upon upload.
• Forward all logged medical documents to the Records Custodian within 3 business days; ensure no more than 10 late submissions per month and correct any missing/late documentation within one workday of discovery.
• Maintain Soldier medical records in strict accordance with Army Regulation (AR) 40-66, Medical Record Administration and Healthcare Documentation.
• Provide the Records Custodian or delegate with all relevant medical and dental documentation in a timely manner.
• Update and validate records and system information to ensure Soldiers with MRC3 and DRC3 profiles are entered into the eCase module.
• Provide a monthly report showing the number of profiles initiated, extended, and closed; report due by the 7th calendar day of the following month.
• Maintain automated referrals indicated in MEDCHART and provide monthly reports on cases adjudicated.
• Assist in preparing Soldier records for MEB/PEB boards, ensuring record reconciliation and file completeness are complete one workday prior to scheduled board.
• Clock in and out medical records to and from mobilization sites; ensure medical records are ready for transfer 72 hours prior to Soldier mobilization date.
• Support Lead Case Manager in verifying accuracy of MEDPROS data before Medical Readiness Events.
• Communicate with Soldiers and unit personnel to confirm receipt and submission of medical documentation and follow-up records.
• Maintain HIPAA standards and guidelines; protect all Personally Identifiable Information (PII) in accordance with DoD and Army policy.
• Attend scheduled PHA and SRC/SRP events in support of case management services.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in health information management, medical records, or related field preferred.
• Previous experience in medical records management, health information, or a clinical support environment.
• Ability to obtain a Common Access Card (CAC) and pass a Tier 1 background investigation.
• Ability to complete required training: AT Level 1, iWATCH, OPSEC Level I, and DoD Information Assurance Awareness.
• Proficiency with electronic health record systems and document management tools (MEDCHART, eCase, or similar).
• Strong attention to detail, organizational skills, and ability to meet recurring deadlines.

Preferred Skills/Experience

• Previous experience supporting Army National Guard or Army Reserve medical readiness or records programs.
• Familiarity with AR 40-66, AR 40-501, AR 40-502, and MEDPROS.
• Experience using MEDCHART, eCase, MEDPROS, AHLTA, or related Army medical systems.
• Registered Health Information Technician (RHIT) certification or equivalent preferred.
• Strong written communication skills and ability to coordinate with Soldiers, providers, unit personnel, and government representatives.

Pay and Schedule

This position is covered by the Service Contract Act (SCA) under Wage Determination No. 2015-4137. The minimum wage and fringe benefit rates applicable to this position are established by the applicable SCA Wage Determination. Compensation will be set in accordance with SCA requirements.