Medical Records Specialist (Agency Temp)

Responsibilities

• Champion Medical Record Management – Secure and maintain signed medical record consent forms, ensuring they are properly stored in electronic or paper files.
• Be the Communication Hub – Process and organize incoming faxes, emails, and mail containing medical records from providers with efficiency and care.
• Handle Priority Medical Record Requests – Collaborate with the Compliance Department on legal requests and ensure secure and compliant access to medical records.
• Maintain Accuracy and Compliance – Carefully review all records for accuracy, ensuring documentation meets DHCS and CMS standards.
• Initiate Medical Record Requests – Create participant charts in the Electronic Medical Record (EMR) system and keep participant records up to date.
• Work with the PACE Clinic Team – Keep the team informed on the availability of requested records to support participant care.
• Streamline Record Retrieval – Develop and refine processes to ensure timely collection, tracking, and uploading of medical records into the EMR.
• Collaborate with Third-Party Vendors – Request medical records from external vendors while ensuring compliance with regulatory guidelines.
• Provide Key Administrative Support – Assist with scheduling needs and other administrative tasks to keep operations running smoothly.
• Collaborate Across Teams – Work closely with Risk Adjustment and Enrollment teams to ensure accurate documentation and effective record management.
• Contribute Where Needed – Be a flexible and reliable team player, stepping in to support additional tasks as assigned.

Qualifications

• A High School Diploma or GED is required.
• Additional training or certification in medical records management is a plus!
• 3+ years of prior experience in a front office role within a healthcare setting, especially handling medical records, is preferred.
• Knowledge of standard office procedures, including filing, record keeping, and office equipment/software, helps in staying organized and efficient.
• A Certified Nursing Assistant (CNA) certification is preferred, and additional Medical Records Specialist training and/or certification is a plus!
• Experience working with frail elderly populations in settings like PACE, home health, SNF, or hospitals is highly valued.
• Advanced understanding of medical terminology and administrative processes, along with familiarity with HIPAA, DHCS, and CMS regulations, ensures success in this role.
• Experience working with Electronic Medical Records (EMR) systems helps in navigating participant records confidently.
• Strong communication and interpersonal skills allow effective collaboration with healthcare teams, vendors, and participants.
• A knack for managing multiple requests, ensuring accuracy, and keeping records up to date is essential.