Medical Records Coordinator-OB/GYN (Knoxville)

Responsibilities

• Scans records into the patient charts.
• Gathers, processes, and maintains patient medical records.
• Reports patient information following all health standards.
• Ensures medical records are maintained in a manner compliant with ethical, legal and regulatory requirements of the medical services system.
• Schedules patient's appointment with specialist, per Internal Medicine physician request.
• Verifies patient insurance coverage and follows the insurance company's policies for referral to specialist.
• Closes referral gaps after receiving outside medical records.
• Affords assistance to nurses with answering phone calls from physician offices and patients.
• Performs other related duties as assigned.

Qualifications

• Education: High School Diploma or GED. (TRANSCRIPT REQUIRED)
• Experience: Six (6) months of work experience in a medical office.
• Knowledge, Skills, And Abilities:
  • Ability to maintain constant contact with the patient's primary insurance carrier.
  • Ability to adhere to the insurance carrier's policies, procedures, and protocols regarding the referral of the patient to a specialist.
  • Excellent communication skills.
  • Knowledge of medical terminology and medical vocabulary.
  • Knowledge of the Microsoft Office suite required.
  • Ability to effectively prioritize and manage time.
  • Ability to coordinate care for patients, within and outside providers.