Medical Records Clerk - full-time - 1st shift - Mon-Fri

Position Summary

Responsible for various medical records tasks including record organization, record accuracy/completeness, scanning, uploading, training and record auditing. Collaborates with staff, insurance companies, attorneys and other individuals regarding records issues.

Qualifications

• Essential Responsibilities:
  • Mainters and manages multiple sources for requests for information such as patient portal, In-Basket, email, RightFax, mail and in-person.
  • Accurately and promptly scans relevant clinical forms and correspondence into the EMR, using Solarity to streamline and expedite document uploading.
  • Safeguards the confidentiality and security of medical records by adhering to established procedures and restricting access to authorized individuals.
  • Efficiently processes requests for health information by ensuring authorizations are obtained, and compliant while maintaining the integrity and security of sensitive information throughout the process.
  • Conducts record audit tasks, thoroughly reviewing records to ensure accuracy for documentation and reporting.
  • Trains staff in medical records and acts as an expert on privacy and disclosure issues.
  • Acts as a health information representative and patient liaison by ensuring timely and efficient access the health information, upholding privacy rights and the right of access.
  • Delivers expert customer services using relevant tools and information systems.
  • Filings appropriate clinical forms and correspondence in medical records in an accurate and timely manner.
  • Prepares records for release by obtaining releases and copying parts or all of the record material.
  • Performs record audit related tasks as required by licensing bodies, payers and accreditation organizations by reviewing for accuracy and timeliness.
  • Performs other related duties as assigned.
• Requirements:
  • High School Diploma or GED.
  • Valid DMV License.
  • Successful experience in record management/filing or equivalent experience in a medical office with records responsibilities, preferably a minimum of one year.
  • Experience and/or training with agency accreditation and HIPAA required.
  • Intermediate experience with Microsoft Office products including Word, Outlook and Excel.
  • Intermediate Experience with Adobe.
  • Experience utilizing client data bases and linked clinical business applications, including Electronic Medical Record (EMR) systems.
  • Experience with EPIC EMR preferred.

Benefits

• Medical, Dental, and Vision Insurance packages.
• 403(b)-retirement savings plan with CMHA matching starting after 1 year of service.
• 11 observed holidays.
• 3 Wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 CHMA/Personal days to use throughout the calendar year.
• Up to 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs).
• Company paid Life Insurance and Long Term Disability.
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.
• Free employee subscriptions to the calm app.
• Anual Company Picnic.
• CMHA-sponsored Loan Reimbursement Program and Scholarship Program.
• Free Student Loan Wellness for eligible employees and their family members access to:
• Student loan consolidation and refinancing.
• Loan payoff projection dashboard.
• Coaching and support via chat, email, and phone.
• College cost calculator.
• College financial planning.
• The opportunity to receive the national average of $72,000.00 in forgiveness.