Medical Records Clerk

About the role

Provides clerical/administrative support in medical records, clinics, or other departments of a medical treatment facility.

Responsibilities

• Takes messages as required.
• Schedules and arranges medical appointments and determines patient eligibility for services.
• Processes name and scheduling for appointments and provides appropriate access to care timeframes.
• Maintains appointment schedules using government computer systems and standard protocols and procedures.
• Validates basic GENESIS patient demographic information before booking appointments for patients.
• Maintains accurate and up-to-date patient schedules and logs.
• Utilizes government computer system tools and standard protocols and procedures (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options, or cancellation.
• Contacts patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments.
• Promotes consult/referral specialty medical care within the MTF or at civilian facilities.
• Provides patient with specific visit instructions.
• Obtains updates and files medical records.
• Extracts needed information from patient records and reviews for completeness, accuracy, and consistency.
• Initiates and locates patient medical records.
• Maintains medical records in accordance with prescribed directives.
• Conducts daily pull, delivery, and retrieval of patient records.
• Ensures arrival of medical records prior to appointment(s).
• Confirms availability of medical records for upcoming appointments on provider schedules.
• Prepares reports regarding record statistics as necessary.
• Participates in records review as part of the facility’s quality assurance program and in accordance with accreditation standards.
• Retires medical records in accordance with regulatory procedures and guidelines.
• Delivers telephone messages (t-cons) to PCMs and/or clinic nurses using the Government computer system, standard protocols, and individual clinic guidelines as needed.

Requirements

• High school diploma or General Educational Development (GED) equivalency.
• At least 6 months of experience in a medical clinic or medical office setting performing scheduling, administrative, and medical records duties.
• A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.

Qualifications

• RHIA, RHIT certification is required.

Skills

• Excellent communication and organizational skills.
• Knowledge of medical terminology and coding systems.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office applications.

Benefits

• Paid time off
• Sick time
• Paid holidays
• Retirement plan
• $20,000 company-paid life insurance policy
• Medical insurance
• Dental, vision, and voluntary life insurance (optional)
• Critical illness and accident policies (provided through section 125 tax credits for qualifying employees)

Pay

$20,000 annually

Schedule

Full-time position