Medical Receptionist-PRN

Duties and Responsibilities

• Answers, screens, and directs calls on multi-line phone system
• Takes detailed messages and/or forwards telephone calls to appropriate department or employee
• Clears messages each morning and delivers to appropriate department or employee
• Mets and greets patients
• Prepares and forwards outgoing mail and packages
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required
• Maintains supplies, arranges for equipment maintenance, and keeps reception area organized
• Inputs patient information and demographics into computer system
• Verifies demographics and insurance
• Scans in all patient documentation including proof of insurance verification
• Ensures all receipts are signed after collecting payments
• Ensures all consents are signed
• Performs end of day cash reconciliation
• Maintains clean and orderly waiting area and patient bathrooms
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues

Qualifications

• High school diploma or equivalent
• Must obtain and maintain BLS certification
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to understand and follow written and verbal instructions
• Commitment to excellence and high standards
• Strong organizational skills; able to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Able to effectively communicate with people at all levels and from various backgrounds
• Knowledge of medical terminology helpful
• Professional appearance and demeanor
• Bilingual skills a plus