Medical Receptionist - PRN

About the role

Bennett & Bloom Eye Centers is seeking a Medical Receptionist (Patient Coordinator) on a PRN basis in Florence, KY. The ideal candidate must have open availability to work any/all shifts within the office hours of 7:30am-5:30pm, with occasional flexibility to work earlier or later as needed.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
• Answer phones (both external and internal); assure prompt, courteous service at all times.
• Prioritize patient and doctor time with urgency.
• Double check insurance authorizations to ensure completion and build accurate flow sheets.
• Manage patient flow in the office, complete daily reconciliations / close day / countdown cash drawer.
• Comply with all company policies and procedures including HIPAA.
• Perform general office duties and cleaning as assigned by the manager.

Requirements

• A High School Diploma or GED Equivalent.
• Favorable result on Background Check.
• Basic computer skills.
• Strong customer service skills.
• Excitement to learn and grow.

Other Skills and Abilities

• Reliable transportation to travel between multiple work locations with minimal notice.
• Desire to gain industry knowledge and training.
• Ability to grow, adapt, and accept change.
• Consistently creates a positive work environment by being team-oriented and patient-focused.
• Commitment to work over 40 hours to meet the needs of the business.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.

Education

• A High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.

Physical Demands

• Regularly use hands to finger, handle, or feel.
• Frequent standing, walking, and sitting.
• Sometimes lift and/or move up to 25 pounds.
• Close vision, color vision, peripheral vision, depth perception, and ability to adjust focus required.

Benefits

We offer a comprehensive benefits package including health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a supportive leadership team, and much more!