Medical Receptionist - Pediatric Urgent Care Clinic

About the role

Where kids and families are always first. At MultiCare Mary Bridge Children’s Hospital & Health Network, caring for kids is more than what we do — it’s our purpose. As the state‑designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound, we provide a comprehensive network of care designed specifically for children and adolescents. Our vision is to be the safest, highest‑quality place for children to receive care, where every child has a medical home and every family feels supported.

This per diem Medical Receptionist position would primarily support our Pediatric Urgent Care Clinic in Olympia, but would also allow you to pick up additional shifts and support our Pediatric Urgent Care Clinics in Gig Harbor and Tacoma. Additional information about these three clinics can be found here:

• Tacoma: https://www.marybridge.org/locations/mary-bridge-childrens-urgent-care-tacoma/
• Gig Harbor: https://www.marybridge.org/locations/mary-bridge-childrens-urgent-care-gig-harbor/
• Olympia: https://www.marybridge.org/locations/mary-bridge-childrens-urgent-care-olympia/

Responsibilities

• Greeting patients
• Answering phones and directing calls
• Assisting patients/families
• Scheduling
• Registration
• Charge entry
• Payment posting
• Batch balancing
• Cash reconciliation/balancing
• Operating several types of basic office equipment

Requirements

• Post high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Benefits

• Built for children and families – delivering care designed specifically for kids and the families who support them, with a strong focus on family‑centered care.
• Award‑winning care – named a Top Children’s Hospital by The Leapfrog Group, earning this national recognition six times in the past eight years, with physicians consistently recognized on Top Doctors lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune.
• Growing for the future – a new pediatric hospital and medical office building designed to support the future of children’s care.
• Well‑being and support – generous time off, wellness resources and programs designed to help you maintain balance in your work and life.
• Living our values – respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Pacific Northwest lifestyle – work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay

The pay scale is $21.68 - $31.20 USD. Pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Schedule

FTE: 0.01, Shift: Day, Schedule: Variable - 12hr shifts