Medical Receptionist - PCSC

About the role

As a Patient Care and Site Coordinator (Front Office Medical Receptionist) at Northeast Health Services, you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience. Your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives by enhancing the client experience and contributing to our vibrant, client-centered environment.

Responsibilities

• Warmly greet and check clients in, ensuring a friendly and professional experience.
• Efficiently handle phone calls, maintaining effective communication.
• Manage insurance processes with attention to detail, ensuring smooth client experiences.
• Provide outstanding administrative support, including scheduling and maintaining records.
• Contribute to a clean and inviting clinic atmosphere.
• Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily.
• Collaborate with a dynamic team, enhancing our culture of excellence.
• Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
• Maintain a professional demeanor, contributing to the clinic's positive environment.

Requirements

• High school diploma or equivalent.
• Experience in medical office settings and familiarity with EMR systems.
• Effective communication skills, client-focused approach, and ability to excel in a fast-paced setting.
• CPR certification (or willingness to obtain).

Benefits

• Competitive compensation and a wide range of benefits, including medical, dental, vision, and low-cost virtual care.
• Dependent and domestic partner coverage.
• 401K retirement plan.
• Comprehensive onboarding and ongoing educational resources tailored to cultivate your talents.
• Opportunities for continuous learning guided by seasoned professionals.
• Collaborative and supportive work environment that celebrates success.

Pay

The hourly compensation range for this role is $18 – $20. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities.