Medical Receptionist - Orthopedic Urgent Care (Every other weekend)
About the Role
The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals, and support departmental clerical duties.
Schedule
Every other Saturday & Sunday 7:45a–4:15p are the minimum required hours. Additional weekday and evening hours, as well as non-required weekends, may be available to fill scheduling gaps or cover sick calls.
Qualifications
- 6 months of related experience
- Some medical background preferred
- Strong verbal and written communication
- Human-relations sensitivity and customer-service skills
- Listening and telephone etiquette skills
- Medical terminology knowledge desirable
- Comfort in asking patients for co-pays and collecting race-based data
- Ability to promote and maintain good patient relations and confidentiality
- Ability to work in a fast-paced, structured environment
- Ability to sit and key for long periods of time
- Accurate computer/keyboarding skills
- Proficiency with telephone/headsets, PC, printer, photocopier, and fax machine
- Knowledge of age-related growth and development principles to ensure patient safety
Benefits
- Medical and dental insurance
- Retirement program
- Paid time off
- Insurance options
- Tuition reimbursement
- Employee assistance program
- Onsite clinic
About Us
At HealthPartners we believe in the power of good—good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world.