Medical Receptionist Orthopedic Practice

About the role

As a Medical Receptionist, you are the first point of contact for our patients and greet each one as they enter our orthopedic office. Your warm and welcoming demeanor puts them at ease and helps set the tone for their whole visit. After checking them in, you verify and update their medical records and insurance information. Your organizational skills assist you in scheduling patients for future orthopedic visits and printing paperwork for the clinic. With each interaction, you provide top-notch customer service. You thrive in our fast-paced and people-driven environment and feel great about helping our patients feel at ease.

Responsibilities

• Greet patients as they arrive and set a welcoming tone for their visit
• Check patients in and verify/update their medical records and insurance information
• Schedule future orthopedic visits for patients
• Print necessary paperwork for the clinic
• Provide excellent customer service in every patient interaction

Requirements

• High school diploma or equivalent
• Experience with EHR and PM programs
• Basic computer skills
• Strong written and verbal communication skills
• Friendly demeanor and ability to build rapport easily
• Excellent customer service skills
• Ability to multitask and excel in a fast-paced environment
• Ability to work well independently with minimal guidance
• Organized with effective time management skills

Benefits

• Competitive wage based on experience
• Medical, dental, and vision insurance
• Company-paid life insurance
• Additional life insurance at group discount rate
• Short-term and long-term disability
• Company-paid employee assistance program
• Fraud protection
• 6 paid holidays
• Generous PTO
• Lifetime Fitness health club subsidy
• 401(k) with 3% safe harbor contribution
• Profit-sharing

Schedule

The typical schedule for this position is 5 days per week with availability during clinic hours.

About us

For over 25 years, Midwest Orthopaedic Consultants has been focused on improving patient care, streamlining the delivery of care, and maximizing outcomes for our patients. We specialize in nonsurgical and surgical treatments for any type of orthopedic and musculoskeletal problem or injury at our Illinois clinics in Orland Park and Oak Lawn. Over time, we have earned a solid reputation for high-quality care. Our employees play an essential role in maintaining that reputation, and we work hard to ensure their well-being. We are proud of our friendly, supportive work environment.

Locations: Orland Park, IL (60467) and Oak Lawn, IL (60453)