Medical Receptionist /Medical Assistant

Benefits

• 401(k) competitive
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Qualifications

• High School graduate or equivalent
• Previous medical clerical experience preferred
• Basic computer knowledge, e.g., Microsoft Office
• Accuracy and detail orientation
• Positive customer service skills
• Well-groomed appearance
• Clear and articulate phone mannerisms
• BLS Certification or Certified Medical Assistant

Responsibilities

• Prepare the clinic for opening each day
• Greet patients, provide patients with initial paperwork, and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely manner, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Prepare for the patient visit, including Checking Insurance information, pulling charts and notes, as well as setting up medical equipment
• Clean instruments and equipment after use
• Answer phones and field questions about medical issues, identifying visit needs
• Assist nurses and doctors with basic medical care and procedures
• Track lab results, call in prescriptions, and handle basic medical office duties
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Track lab results, call in prescriptions, and handle basic medical office duties